1 to 13 of 13 Permanent Customer Engagement Jobs in the North of England with Remote Work Options

Customer Engagement Manager We're seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! Customer Engagement Manager more »

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms and systems … Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this information … improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customer engagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customer engagement across social more »

the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »

internal customers across HMRC. In 23-24, COIR delivered over 700,000 cases to facilitate HMRC’s compliance interventions and enable our stakeholders in Customer Compliance to achieve over £4bn in yield. Insight & Exploitation (I&E) are responsible for enabling optimal compliance outcomes for HMRC through expert data-insight … the delivery of the COIR Business Plan. You will be responsible for building effective relationships with senior stakeholders within RIS and across the wider Customer Compliance Group community. To achieve this, you will need to inform, influence, persuade and negotiate with a range of stakeholders. An ability to translate … of work to a broad range of stakeholders, at pace, with an ability to deal with changing priorities and ambiguity. Communication – Proven communication and customer engagement skills, presenting both conclusions and analytical concepts to technical and non-technical audiences to influence decisions and outcomes. Desirable Criteria: To succeed more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customer engagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

is offered with this role I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Technical Risk and Compliance Manager with experience in SaaS software. The role … testing, review output from security testing, and schedule remediation of any detected vulnerabilities. Liaise with external vendors to manage security and regulatory requirements. Sales & Customer Success Collaboration: Create and catalogue the responses made in Requests for Information or Requests for Proposal around the software security to ensure they provide … based on their evolving security posture. Respond to all aspects of security and compliance requests from current and prospective customers, including, input into the customer contracting process to ensure that they can meet the security requirements stipulated in agreements. Continuous Improvement: Demonstrate a continued improvement to their overall security more »