76 to 100 of 532 Permanent Customer Service Jobs in the North of England

Prince’s responsible business network; and the Disability Confident Committed employer scheme. Role Context & Purpose The Data and quality Lead will report to the Customer Service Manager and be part of the wider Customer Experience & Quality team. This team plays a pivotal role in ensuring NCS provides … the highest levels of quality and service to our customers. The role is responsible for identifying and taking the lead on analysing data and quality checking programmes, which in-turn focus on continually improving our services. The Data and Quality Lead will be especially focused on reviewing and analysing … data information, customer feedback reports across all service lines and on-programme QA and H&S visits. They will work with all ‘Heads of’, in the Trust and provide a clear understanding of the information and consistency in interpretation. Key Responsibilities: Review, analyse and compile a series of more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring … ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with multiple stakeholders to more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »

Service Contracts Advisor Salary up to £24K Full-time Hours: Mon-Fri 8.30am-5pm (some overtime paid at time-and-a-half) On-site (near Hebden Bridge) Our client is the UK market leader for supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top … UK. They are looking for a data-driven person (Excel is a must) with excellent people skills. Purpose of Role: To maintain and manage service contracts for all customers from one item of equipment at a site up to multi-national key account customers, providing excellent customer service and administration. Key Responsibilities: · Review, amend and renew service contracts including purchase orders · System data records administration · Prepare new service contracts and/or quotations · Promote additional value-added services provided by the company to build customer contract database · Provide support for service contract preparation more »

and champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for a Customer Support Representative , for our well-known client from the IT industry. Location: Newcastle upon Tyne Type of Work: [onsite, B2B] Responsibilities: receives and places … customer service telephone calls maintains solid customer relationships by handling questions and concerns with speed and professionalism resolves customer complaints managing database records drafting status reports on customer service issues Requirements: high level of communication skills around 4-7 years of experience as a … Customer Support attention to details ability to multitask and prioritize tasks in a fast-paced environment proactive problem-solving skills to address customer inquiries and resolve issues Languages: English C1 level mandatory Ready to Take the Next Step? If you're ready to embark on an exciting journey more »

Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability to ensure the platform operates within our service levels. The Application Support Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems … process. Educate users on any necessary workarounds. Form part of an on-call rota, supporting the business outside of core hours for critical and service-related incidents. Produce statistics, KPIs and Management Reports relating to application and service outages. About You This Application Support Analyst role will suit … an individual passionate about customer service and has a track record of providing specialist support for bespoke software products. Benefits A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to more »

positioning (Premium, Value for money) · Sales Channel Strategy (OEM, Aftermarket) · Supply Chain and Inventory · Promotion and marketing · Competitive landscape Support · Train the Sales and Customer Service Teams · Liaison between Company and supplier for technical related items o Product development o Product enhancement/maintenance o Product warranty tracking … mapping the competition · Manage the entire product line life cycle from planning to market · Routine scheduled key customers visits to each region to support customer sales process, regional range development and training · Specify market requirements for products through market research supported by visits to customers and non-customers, normally … done with the ASM or KAM · Manage the development of marketing content to accelerate the customer buying process · Training of Sales, Customer Service and other internal teams to understand the needs of the customer and solutions we offer · Service Levels · Working with the Supplier and more »

of 15 hours per week, also offer evening and weekend shifts Successful candidate may be required to attend a Bupa Centre for induction The service we provide operates between 8am to 8pm Monday to Sunday. Flexible evening and weekend shifts available to suit. You would be expected to work … Remote MSK Triage Physiotherapist, youll be eager to continue learning and building skills while working with talented colleagues This is a remote physiotherapy consultation service available for Bupa Insurance Members, Occupational Health and Corporate Customers. The service runs alongside other providers to ensure fast access to triage where … no other GP referral has been made The service serves two purposes; to provide support and information to enable individuals to self-manage their musculoskeletal condition and where necessary, facilitate onward referral to the appropriate recognised clinicians or services Youll help us make health happen by: Delivering excellent standards more »

areas. Safety and Environmental Compliance: Work in accordance with company SHEQ policies to ensure schemes are safely designed with a focus on environmental performance. Customer Service: Provide and maintain high levels of customer service to exceed customer expectations. Support for Installations: Provide additional support for … Coordination: Work with people on sites, keeping records of results, changes, and activities performed. Team Updates: Keep engineering teams informed of projects and updates. Customer Relationships: Build and maintain relationships with internal and external customers and seek feedback on customer satisfaction. Key Result Areas Document Control: Quality of more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Gas qualified candidates higher pay package White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for more »

Sales Administrator/Engineer Administrator/Service Administrator required to join a leading International Compressed Air Manufacturer. Sales Administrator/Engineer Administrator/Service Administrator shall work from home and be responsible for processing quotations and scheduling the Sales Engineers work, provide support to the management team, liaise … with customers and the engineering team. Full product training provided. The successful Sales Administrator/Engineer Administrator/Service Administrator will ideally have experience working in a coordinator, scheduling, pricing, invoicing or similar customer service role in engineering. The successful candidate MUST be Bilingual in English and … Pension Additional Benefits Meal Vouchers Life insurance Company Gains Medical insurance 25 days holiday including Bank Holidays The Sales Administrator/Engineer Administrator/Service Administrator role Coordinate the work, assignments, and scheduling of the Service Engineers and communicate help organise the management. Liaising with various technical departments more »

calls are passed swiftly and effectively to paramedics? The Ambulance Radio Programme (ARP) Team are spread across the country and we have 2 Central Service Manager positions to join the Team in either the Barnsley Office or the Bristol Office. ARP are looking for enthusiastic candidates up for a … ll support you in discussing your experience and qualifications and talk to you more about the role! The successful candidate will work within the Service Team and play a big part working with suppliers and the rest of ARP, in readiness for the go live of our main programmes. … If you think this is the role for you, and you have a thirst for customer service, delivery support, prospects of a career, and are existing or brand new to the NHS, then we'd be really excited to see your application. The successful candidate would have a more »

Service Desk Analyst, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support. … followed, portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience gained within a customer service role (face to face or telephone based) - Tech savvy - an understanding and awareness of IT support and technologies. - You will be comfortable … skills and have the ability to work to well as part of a team. Whether you're: a) An enthusiastic team player with excellent customer service skills looking to commence their career in IT support b) An IT graduate looking for their first opportunity, or c) An experienced more »

SERVICE ENGINEER INDUSTRIAL MOTORS/SWITCH GEAR/MANCHESTER/£35,000 TO £37,000 OTE Are you an experienced Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an environment where the managing team … ago and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Field Service Engineer, Robotic Laboratory Automation Robotics & Laboratory Automation Life Sciences Robotic Liquid Handling Systems ***Applications are invited from field service engineers from a range of electronics backgrounds, including ex-forces engineers with experience of radar, weapons guidance or similar high technology equipment*** Overall Earnings £50,000+ Basic … Salary Up To £43,000 Bonus £8,000 Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Robotic Laboratory Automation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair … and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Robotic Laboratory Automation To succeed in this exciting role more »

you will do This is a coaching & performance development role where you are expected to use a variety of skills to maximise performance and customer experience across all relevant cross functional teams. To are expected to be subject matter experts, responsible for the maintenance of all regulatory & nonregulatory training … one meetings with contact centre agents and developing coaching plans Responsibility for maintaining regulatory & nonregulatory knowledge and delivering this to the CSC Proactively handle customer calls in accordance with the needs of the business meeting own and team KPIs Recommendations for process improvements and put solutions into practice to … continually improve our service and enhance customer experience Identify, build and maintain positive relationships with L&D leads, utilising this relationship to develop and deliver training plans Required profile: What we look for Contact centre experience Experience of successfully driving performance through coaching Ability to flex and deliver more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

for someone who is proficient, organized, has good time keeping with excellent people and communication skills . They are required to provide a comprehensive service to patients and perform to a high standard the clerical duties. A key part of the role will be to work along side our … candidates who have an excellent telephone and communication skills and are eager to join our Administration team at Wythenshawe. The position is a busy customer/administration service-based role where no two days can be the same. You will need to work flexibly and apply a methodical … for candidates who will bring a positive approach to our working environment. Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

your time will be focused on selling to air conditioning contractors, M&E contractors & sub-contractors Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Manage stock levels, set and work towards budget expectations for each year Maintain existing base and … cultivate new customer relationships to increase sales Liaise internally with credit control team to manage customer accounts & payments Ensuring excellent customer service is provided Providing training, development and motivation to all depot personnel, managing a team of 8 Drivers, Warehousing & Internal Sales Staff The ideal applicant more »

IT Service Desk Analysis Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Two shifts (08.00 - 16.30) and (14.30 - 23.00) Monday - Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part … of the Auxilion organization you will work directly on a client site responding to internal customer service requests needing technical support for hardware/software issues. You will be working closely with a wider team across Ireland to provide the best possible technical service and customer … the client requires. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analysis is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal more »

IT infrastructure Engineer required for a growing, value driven, outsourced solutions company based in Wilmslow. They have an excellent reputation for the outstanding service they provide to their customers and the investment they offer to their employees to continually grow and reach their full potential The role will be … responsible for implementing, maintaining and supporting the IT infrastructure to provide excellent customer service to employees and customers. The systems are primarily cloud based using an IaaS (Infrastructure as a Service) model so a key part of the role will be monitoring and liaising with third parties … ability to work with different levels of staff across the business Ability to manage/prioritise multiple tasks/projects Excellent time management Excellent customer service Technical knowledge of Azure; Windows computer systems; Windows server operating systems; Microsoft Office; Microsoft Exchange; Active Directory and related protocols (DHCP, DNS more »

quantity surveyors, site managers, project managers, main contractors, housebuilders and sub-contractors, property owners, facilities managers Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Working within stock level guidelines, whilst managing the budget and funds allocation Increasing sales whilst maintaining … existing customer base Ensuring excellent customer service is provided Providing training, development and motivation to all branch personnel (3) The ideal applicant will be Branch Manager Security, CCTV & Lighting with: Must have branch management experience managing at least 3 direct staff Ideally will have experience within the more »

communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID and Point of Sale hardware- would be an advantage Would be advantages to have previous experience within more »