Designer to join a leading global professional services organisation, joining a team who will be driving the improvements and development of customer experience across ServiceNow and other internal platforms. What will I be doing? Conducting user research with internal stakeholders throughout the business. Drive processes and improvements regarding customer experience … Conduct usability testing within ServiceNow. Leading workshops with internal stakeholders. Key Requirements: Previous experience working in a dedicated UX Designer role. Experience working with ServiceNow and other core platforms, such as Success Factors and SAP. The ability to turn complex requirements into simple, clear interactions and interfaces. Experience with design more »
years Test Manager and Defect Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Charterhouse Group
growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as more »
for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to ensure technical compatibility and user more »
as Laptops, Printers and desktop hardware. You are a customer focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen to apply more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
Greater Manchester, United Kingdom Hybrid / WFH Options
Technology and Risk Recruitment LTD
TRR have an exciting opportunity for an experienced ServiceNow Architect. This role requires you to provide expert guidance on ServiceNow capabilities and solutions and supporting developers with technical builds in ServiceNow. The role is based in Manchester with hybrid working (1 day per week in office) and is offering £75k … 85k Salary + Bonus/Benefits. Responsibilities Design and develop ServiceNow solutions based on requirements. Deliver high-quality ServiceNow code and customizations, complete with documentation and testing. Implement solutions in accordance with business and process requirements, following sound design principles. Enhance application operating efficiency and adapt to new requirements as … necessary. Collaborate with colleagues and utilize all available resources to identify the best solutions for customer needs. Skills/Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs more »
