TechnicalTeamLeader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider … IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership … high level of communication skill required in this role, dealing with your team directly, handing over to the next Teamleader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and more »
TechnicalTeamLeader Place of work: On-site – Sheffield, UK/Duration: Permanent/Hours of work: Shift rotation – 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a … IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership … high level of communication skill required in this role, dealing with your team directly, handing over to the next Teamleader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. • Ensure accurate and more »
TechnicalTeamLead - Bury St Edmunds - Up to £48,000 We are seeking a highly motivated TechnicalTeamLead to join the team at leading technology and Software company based in Bury St Edmunds. As the TechnicalTeamLead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... more »