1 to 3 of 3 Permanent Change Management Jobs in Northampton

Managed IT support, Cybersecurity, and Communications. Our dedicated team of highly skilled IT specialists possesses extensive knowledge in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery, and Line of Business applications, among others. … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult help … Reinforce SLAs to manage end-user expectations. Provide suggestions for continual service improvement. Evaluate documented resolutions and analyze trends to prevent recurring issues. Alert management to emerging trends in incidents. Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change more »

there is a 2nd line on-call service available to the Group. Contributing to the Service Desk knowledge base. Contributing to the Groups Configuration Management Database (CMDB) in conjunction with the Service Delivery Analysts. Contributing to the Groups asset management database in conjunction with the Hardware and Software … customer service. To provide 1stLine cross cover for the Service Desk Team (inc. phone calls, voicemail and e-mails to the Service Desk). Management and Leadership Contribute to the implementation of the Group Digital Strategy, in line with Group, National priorities and initiatives, and leading digital techniques. Have … base Desktop and Laptop image up-to-date and ensure appropriate driver packs are available as part of the image installation. Responsible for the management of redundant hardware recycling including the secure disposal of storage devices. To work with the Cyber Security team to resolve identified issues or high more »

the workplace? We're seeking a dedicated individual to join our team as a EDI Manager. Your role will be focused on driving positive change across the Motor Neurone Disease (MND) Association. As our EDI Manager, you will be the subject matter expert, providing invaluable guidance and expertise to … and initiatives, using data to drive improvements and inform our strategies. A key part of this role will be developing and delivering appropriate EDI management information, briefing papers, and progress reports to enable appropriate governance of the EDI strategy. Your insights will guide our actions, ensuring we're always … e-learning materials. Equipping them with the necessary knowledge and skills needed to be part of an equitable, diverse, and inclusive workplace. Using effective change management processes and tools, you'll embed EDI initiatives throughout the Association. Collaborating with our communications team, you'll share updates and celebrate more »