2 of 2 Permanent Documentation Skills Jobs in Northamptonshire

issues Providing timely, high-quality solutions to technical and service-related problems Detecting, tracking, and documenting software defects and inconsistencies Producing and maintaining support documentation and knowledge-base materials Applying quality engineering principles across the Agile product lifecycle Leadership (Non-Managerial) Providing day-to-day guidance and support … input for service performance reporting and customer updates Supporting customer communications where technical input is required Building effective working relationships across teams and departments Skills & Experience Significant experience in a senior support or service delivery role Strong technical problem-solving and diagnostic skills Experience working with service desks ...

decision-making. Experience developing reports, dashboards, and data models using modern BI tools (e.g., Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem-solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced ...