2 of 2 Permanent Documentation Skills Jobs in Northamptonshire

issues at site with larger HCL team ensuring timely resolution with least downtime at site. Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer … Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS … pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). Knowledge of windows Image build process More ❯

processes and how data supports decision-making. Experience developing reports, dashboards, and data models using modern BI tools (e.g., Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem-solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced Microsoft Excel & Power BI skills. More ❯