Request for Information (RFI) Officer
Kettering, United Kingdom
Kettering General Hospital NHS Foundation Trust
Accountable Kettering General Hospital is a defence positive trust, supporting veterans, reservists, spouses and their partners, and cadet armed forces volunteers, utilising their unique skills and experiences within the hospital workforce. We provide exceptional support to our employees who serve as reservists, ensuring they can balance their civilian and … record requests are shared with and signed off by appropriate consultants, the Caldicott Guardian, litigation staff and Executives as necessary To employ strong communication skills with patients, relatives and the public being able to answer complex queries and undertake complicated conversations in relation to access to health records, employing … patience and understanding where there may be a language barrier, impairment, illness, bereavement, frustration or emotional distress. To employ strong customer service skills, communicating by phone, e-mail, standard written correspondence and in person, in a professional manner. Reporting progress accurately and honestly. To undertake redaction tasks, conscientiously removing more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
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