1 to 2 of 2 Permanent Workflow Jobs in Northamptonshire

and effective resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as more »

upkeep of existing templates and forms. Make, at the direction of management, amendments to the Companys CRM system (e.g. new custom data fields, adding workflow steps, changing automations). Provide first line technical support and troubleshooting for the company's hardware and software, and escalate complex issues to the external more »