1 to 2 of 2 Permanent Team Leader Jobs in Northern Ireland

Brook Street Recruitment is working on behalf of our client - a well-known security company to recruit an experienced team leader to join the expanding business. The role will involve managing a team of Arc Room Controllers. Duties Ensure the effective running of the shift … team Manage the event and call handling performance of the shift team to achieve and exceed KPI`s Responsible for maintaining and improving on the quality of work being delivered by the team Ensure full compliance to NSI and other Industry Standards Monitor and … manage the personal development needs of the team Hold one to one meetings to improve motivation and morale Help identify, develop and deliver training/coaching of the team Assist in the analysis and resolution of selected customer complaints Maintain a relevant production of succinct and more »

We are working with our client, a leading player within their industry, to recruit an established Team Leader. Overall Responsibility : Duties Ensure the effective running of the shift team Manage the event and call handling performance of the shift team to achieve and exceed … KPI’s Responsible for maintaining and improving on the quality of work being delivered by the team Ensure full compliance to NSI and other Industry Standards Monitor and manage the personal development needs of the team Hold one to one meetings to improve motivation and morale … Help identify, develop and deliver training/coaching of the team Assist in the analysis and resolution of selected customer complaints Maintain a relevant production of succinct and timely reports for all aspects of shift team’s performance across all activities Ensure appropriate technical and operational more »