Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
ITSupport (Linux) Nottingham £35,000 - £45,000 + Training + Financial Rewards + Hybrid Are you an ITSupport Engineer with a strong knowledge of Linux that wants to work for an industry leading company that have won awards and work with some of the … household names? This company are managed hosting specialists. With data centres across the UK they provide a best-in-class service that has kept it's high standards through their core company values. They are still a family run business and retain the majority of their staff through their … unparalleled training and support, as the business grows they want you to grow with them. In this role you will be dealing with escalations and high priority customers whilst keeping and building positive relationships. You will be conducting audits on both systems and software and helping out with server more »
I’m recruiting on behalf of my client, an IT Solutions firm based in Nottingham for an ITSupport Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments … Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure … cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures more »
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background … of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company … policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support other team members as required Record and track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions more »
