5 of 5 Permanent Problem Management Jobs in Nottinghamshire

Problem Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we're passionate about delivering reliable technology and exceptional service to our customers. Were … looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product ...

Working within a mature ITIL-aligned support environment, the Senior Support Consultant will collaborate closely with customers, internal technical teams, third parties, and service management functions to ensure service excellence and continual service improvement. Key Responsibilities Technical Support & Incident Resolution Provide expert 2nd Line software application support for customer … within agreed contractual Service Level Agreements (SLAs). Work in accordance with ITIL-aligned support processes and procedures. Collaborate effectively with Development, Infrastructure, Service Management, and third-party suppliers to resolve issues. Major Incident Management Lead the technical response to high-priority and service-impacting incidents. Coordinate investigation ...

week Full-time Office based Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service OverviewThe Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. We achieve this by maintaining … latest patch on monthly/quarterly bases. Patch Management also provide software deployment to ensure all customer’s core applications are on the latest/supported version. Our goal is to provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive ...

crime.For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages.Job descriptionAs a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty’s Government … interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio.Commercial and Supplier EngagementUndertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity.Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity ...

performance.Support multi-account AWS environments using AWS best practices.Automation and Platform EngineeringBuild Infrastructure as Code using Terraform, CloudFormation or equivalent technologies.Automate provisioning, configuration management and operational processes.Develop CI/CD pipelines that accelerate safe and reliable software delivery.Reliability and OperationsImplement monitoring, logging, alerting and observability across the platform.Troubleshoot complex … infrastructure, networking and application issues.Participate in incident response, problem management and root cause analysis.Security and GovernanceApply security-by-design principles across the platform.Implement IAM, secrets management, encryption and network security controls.Support vulnerability remediation, compliance activities and cloud governance.Promote AWS Well-Architected and security best practices.QualificationsHands ...