IT Support Technician
Oldham, Greater Manchester, North West, United Kingdom
Intellect UK Group Limited
Key Responsibilities: Provide first-line technical support to end users via phone, email, and in person. Troubleshoot and resolve issues related to Office 365, Azure, Intune, D365, and Microsoft Defender. Manage and maintain client IT infrastructure, ensuring optimal performance and security. Assist in the deployment and configuration of Office … and Azure environments. Support mobile device management through Intune. Handle D365 support requests and perform basic configurations. Monitor and manage security incidents using Microsoft Defender. Document technical procedures and issue resolutions in the companys knowledge base. Collaborate with other team members to provide comprehensive support and share knowledge. Requirements … Proven experience in a similar IT support role. Strong technical knowledge of Office 365, Azure, Intune, D365, and Microsoft Defender. Excellent troubleshooting and problem-solving skills. Familiarity with IT infrastructure, including servers, networks, and storage systems. Ability to work independently and as part of a team. Strong communication skills more »
Employment Type: Permanent
Salary: £28,000
Posted: