1 to 1 of 1 Permanent Service Delivery Jobs in Plymouth

journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. Service Delivery: Ensure the Modern Workplace team meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero … external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a complex, multi-platform environment. Operational Excellence: Drive continuous service improvement and operational efficiency. Policy Adherence: Follow and develop corporate processes and procedures, ensuring technical documentation is accurate and current. Customer Focus: Build and … experience building positive team culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a more »