within an ITIL environment Exceptional problem solving and analytical skills Previous experience of supporting software and interfaces such as, Windows 10, Office 365, ActiveDirectory, Exchange Azure Experience in a customer facing role with excellent customer service skills Preferred but not essential to have experience within more »
Manage service requests, through the ticketing system adhering to SLA's Installing and configuring computer hardware operating systems and applications Administration tasks using ActiveDirectory, Azure and exchange. Manage and monitor email security filtering Maintain and adhere to documentation and knowledge based articles Prioritising and managing more »
Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their more »
