1 to 11 of 11 Permanent Customer Experience Jobs in Reading

Reading. Project Manager with Dynatrace -Reporting and Operational Management Duration: 6 months rolling contract Hybrid – 2 days/week onsite in Reading- Mandatory- Wed Experience required: Experience in contract management Experience in Infrastructure management Experience in managing diverse teams Experience in reporting/scripting in … Dynatrace, Visual or Splunk Experience in creating Data Visualization Reports Expereince in Stakeholder management and working across cross functional team “Strong experience in Service performance management, creating scripts/reports skills on Dynatrace The Role Accountable for leading a team of Operations/Analytical professionals who provide Service … reduce support-related costs.. Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience Experience of working with and influencing various levels of management, building relationships and more »

supply of dynamic digital display solutions incorporating fully graphic electronic shelf labels (ESLs). We help retailers optimise revenues and margins by improving the customer experience at the shelf-edge, where most purchasing decisions are made. Displaydatas ESLs enable retailers to control and drive in-store pricing and … Displaydata portfolio to ensure it meets the needs of our key customers. We are looking for someone with a real passion for end user experience, who is technology savvy and utilizes data. In this rapidly developing market, you need to be eager to take the initiative; be a problem … clearly and archived. Performing and maintaining competitive analysis and standing. Identifying product gaps and clearly capturing product advantages. Acting as an information conduit between customer/sales and product developers. Clearly communicating the product roadmap and new product features definitions. Maintaining and enhancing ROI, TCO and other sales tools. more »

reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience • Experience of working with and influencing various levels of management, building relationships and … Can demonstrate flexibility and agility to move between role types within teams. Job Description IT & Infrastructure Operations Performance Manager • Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through more »

while upholding strict code quality criteria. Requirements: An appetite for continuous technology innovation, identifying and evaluating new opportunities to enhance the business proposition and customer experience Prior experience of working in FinTech or comparable dynamic, technology driven organisation. Experience of providing technical expertise on complex integration … be advantageous: Microsoft Azure cloud Technologies Windows and Linux operating system administration Salesforce development and management Azure certifications in the specialized area preferably Prior experience of working in Life and Pensions Experience using IaaS services Experience using PaaS services like database services, Kubernetes, etc. Understand the terminologies more »

responsible for providing subject matter expertise and guidance to Business teams and and Partners that own the day to day management and safeguarding of customer information and protection of physical/logical assets of the company. Experience of working with and influencing various levels of management, building relationships … decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Will have clear subject matter experience within one or many security domains and an ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through … and technology. Ability to contribute to the development of strategies (and/or service strategies) within their area and understand the importance of the customer experience and how this can be affected by service impacts. Will have a high level, broad end to end understanding of our business more »

Reading - Couple days on site a week Salary + Car : £70 - 90k Benefits: Bonus, 31 days holiday a year (+ Bank Hols), Health etc... Experience required • Experience of working with and influencing various levels of management, building relationships and influence across teams and a wider community of other … decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. • Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through … and technology. • Ability to contribute to the development of strategies (and/or service strategies) within their area and understand the importance of the customer experience and how this can be affected by service impacts. • Will be passionate about the use of data and insight to make informed more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

in life management of site infrastructure to meet safety, service and deployment requirements and enable EE/BT and Three to deliver their best customer experiences at the lowest cost. Reporting into the MBNL Infrastructure Solutions Team within the IMS Directorate, the Structural Engineer will use their knowledge and … in Structural Engineering is essential. Chartered Engineer status or working towards Computer literate for MS Word, MS Excel, Emails, MS PowerPoint, AutoCAD Demonstrable design experience working with design consultant and/or construction contractors. Ability to interpret and author documentation to a good standard. Excellent communication and interpersonal skills. more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees … working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees … working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: People team are accountable for the management, welfare and wellbeing of all employees working … within MBNL, that enable Three and BT-EE to deliver best customer experiences. Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by … of the control of sub-contractor operations. behaviours that conflict with our values and health, safety, and wellbeing safety commitments Nice to have: • Telcom experience • HSEQ higher level qualifications e.g. NEBOSH or IOSH • Knowledge of other management system standards (ISO27001, ISO55001, ISO22301) To apply for the Quality Management Systems more »