1 to 10 of 10 Permanent SLA Jobs in Reading

and end of job reports are fed back to the client in a timely manner meeting the clients expectations and making sure that any SLA agreements are being met. Working alongside our Field Engineering teams on various installation and maintenance projects, providing them with programs and safe systems of work more »

and engineering requirements and identify and resolve issues and actions on behalf of MAS Team Centre proficiency - every document produced by ISS or the SLA team will be on Team Centre Learning and Development opportunities Broad knowledge of warhead materials, component and/or systems Broad knowledge of the Programme more »

inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA’s. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes more »

stakeholders. • Support delivery projects in accounting for solution infrastructure from an operational and supportability perspective and that all non-functional requirements (including SLAs (Service Level Agreement) for business continuity, availability and scalability, security) are addressed in the solution. • Ensure that the solution architecture balances functional, service quality and operational management more »

SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the Service Level Agreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software, peripherals, printers, network switches more »

promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the helpdesk Balance more »

product availability and communicate any issues around shortages, cuts and potential backorders Track the customer order journey against an agreed set of KPIs and SLA Contribute to process development and continuous improvement within customer service itself What do you need to succeed: 1 year of previous experience in order management more »

margins. As an estimate they have around 30 projects per month with several of these being large 100k plus. Ensure service contract standards and SLA are adhered to and the service manager is covering all logs. Manage all engineers, in house and external, and the appropriate insurances, vehicles, and PPE more »

including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key role … responsible for ensuring that the End User Device services are built and delivered across the Berkshire and Hampshire locations, meeting all required SLA's for EUD availability and strict accreditation. The Role: EUD Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc. more »

Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within SLA timescales. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Proactively managing the security landscape for our more »