1 to 2 of 2 Permanent ITIL Jobs in Renfrewshire

in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »

gathering Resource management/coordination Produce progress reports for Board Key Skills Experience of Managing/coordinating preventative/planned/reactive Infrastructure maintenance. ITIL Foundations Planning/scheduling skills (MSP or equivalent) Escalation & Priority Management Stakeholder Engagement (Internal/External) Requirements Gathering Knowledge of JIRA (Practical & Development) Process Mapping more »