Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupport Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rdLineSupport Engineer to join their Support team as they … grow into the new year. If you have a strong technical support background, as well as a passion for all things thirdline, then this is the opportunity for you. In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rdLineSupport professional, you'll care of everything from server configuration, network support to managing backups and monitoring more »
Employment Type: Permanent
Salary: £45000 - £52000/annum hybrid, on call, central office
Are you an experienced 3rdLine IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 3rdLine IT Support Technician, you'll play … a crucial role in their Managed Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support … troubleshooting skills to solve issues effectively. Manage multiple end-users and priorities daily, delivering a great service experience. Experience required You will have strong 3rdline commercial experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department more »
Paisley, Scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Microsoft 3rdLineSupport Analyst for an initial 10 month contract on a rate of £400/day (Inside IR35). This role will be a hybrid of working … and control of all required PowerShell scripting - Problem determination and resolution for all technical issues that cannot be resolved at 1st or 2nd line - Proactive monitoring of the Service to prevent incidents - Security and Compliance monitoring and reporting support and production of necessary materials - Work closely … with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer issues quickly - Provide face more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local … ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team are unable to fulfil. Your role: Work on and … resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard and apply remediation actions as indicated by our more »
Dunfermline, Fife, Scotland, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rdline Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit … our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely more »
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Confidential
FRENCH SELECTION UK German speaking 3rdline Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION APPLY NOW: Please visit more »