1 to 10 of 10 Permanent Break/Fix Jobs in Scotland

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation, and problem diagnosis • Desktop / Laptop / VDI – build, configuration, and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Cover on … TechBar Secondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »

or be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment and support Assisting the 2nd Line … support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Tech Bar 1st Line support Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating … Microsoft Office 2016 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good more »

2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »

Engineer Moray (North-East Scotland) - On-Site, office based – Monday – Friday with potential for out of hours support. Potential for travel to other customer / FJ sites as required. Your role Are you positive with a creative attitude that can work as part of a team? Can you take … ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve … levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be experienced / certificated in the break-fix support of Fujitsu Primergy, Eternus and Celsius product ranges to respond to in-warranty & out-of-warranty support calls. more »

2nd Line Service Desk Engineer Edinburgh / Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their … innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. … Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »

in providing EUC support. Key responsibilities: Communicate with client regarding incident progress. Ensure tickets are always updated until issues are resolved. Log relevant incident / service request details as per process in ITSM tool. Comply with Quality Health Safety Environment (QHSE) and IT policies. Liaise with clients, IT support … desktops, mobile devices, printers, desk phones, meeting room devices etc). Conduct hardware and software maintenance and support. Troubleshoot and resolve PC incidents and / or VIP requests and service requests as per the procedures & allocated timelines. Assist with Site Security Officer (SSO) on IT security issues and virus … elimination. Create / maintain documentation for scope of work and performs staging of PCs. Provide special events coverage, meeting room & VCON & voice devices support. Own the stock management and hardware vendor coordination for Break fix. Ensure break fix services to more »

IT Field Engineer Glasgow Region Key Responsibilities A hard-working individual with a can do attitude, responsible for the completion of hardware break-fix service calls and deployments for a wide variety of customers to manufacturer recommended standards using a multiplatform of products. You more »