26 to 28 of 28 Permanent Customer Experience Jobs in Scotland

decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience. Key Responsibilities of the Fraud Advisor include: · Be the first line of defense against fraud. · Influence and change processes to combat emerging fraud … fraud victims and stakeholders. · Update fraud avoidance systems promptly. · Minimize the impact of fraud detection on legitimate customers. The successful Fraud Advisor will have: · Experience interpreting credit file information. · Understanding of telecoms fraud. · Proficient in reporting tools (Business Objects, Excel, Access). · Familiarity with CIFAS, Experian tools. If you more »

or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customer service to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . Book all … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please … note only suitable candidates from a business travel background with GDS experience will be considered for this post. more »

customers to live independently with an enhanced quality of life, and their families to have peace of mind. The organisation and our people are customer focused, delivering value for money and developing innovative solutions to enhance the customer experience. As an ‘Investors in People Platinum’ organisation and a … Repairs & Maintenance Inspector to join our growing Assets & Sustainability Team. The postholder will ensure high quality reactive repairs and maintenance services ensuring that our customer’s homes are maintained to a high standard and are compliant with contractual, legislative, and regulatory requirements, whilst also providing a 10/… customer experience. What you need to become our Repairs & Maintenance Inspector: This role is for someone who is used to making a difference, enjoys a challenge, and welcomes the opportunity to contribute widely. 2024 will be a very exciting time to join Trust as we continue to implement our more »