Supporting one of our clients based on-site in Edinburgh, as a Desktop Support Engineer, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer service. The site benefits from … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a Desktop Support Engineer you will: Be responsible for incident ticket handling, escalation and problem diagnosis Build, configuration and deploy desktop/laptop/… with software installation/deployment Assist with Smartphone deployments and support Provide support on the TechBar Hardware installation/upgrade/break fix for desktop, laptop, and server Basic telephony support and cable patching What we're looking for: Knowledge of Microsoft Windows 10 Operating Systems Deployment, configuration, and more »
global provider of data center, enterprise, and managed IT solutions that enhance business operations. One of our client in Scotland is looking for some desktop support engineers for below sow in Scotland for dispatch project on below locations, Aberdeen Inverness Elgin Dundee Perth Oban Fort Augustus Portree Gairloch Wick … the provided scope of work: Certainly, here's a more formal version of the provided information: - Upon receipt of a service ticket, the Field Engineer (FE) is required to arrive on site within a maximum time frame of four hours. - The nature of the service activity pertains to Break … scope of the faults exceeds the capacity for immediate resolution, the FE may be required to reschedule the service ticket accordingly. Qualifications Experience in desktop support and troubleshooting Knowledge of computer hardware Ability to provide technical support for printers Strong problem-solving skills Relevant certifications and experience with network more »
global provider of data center, enterprise, and managed IT solutions that enhance business operations. One of our client in Scotland is looking for some desktop support engineers for below sow in Scotland for dispatch project on below locations, Aberdeen Inverness Elgin Dundee Perth Oban Fort Augustus Portree Gairloch Wick … the provided scope of work: Certainly, here's a more formal version of the provided information: - Upon receipt of a service ticket, the Field Engineer (FE) is required to arrive on site within a maximum time frame of four hours. - The nature of the service activity pertains to Break … scope of the faults exceeds the capacity for immediate resolution, the FE may be required to reschedule the service ticket accordingly. Qualifications Experience in desktop support and troubleshooting Knowledge of computer hardware Ability to provide technical support for printers Strong problem-solving skills Relevant certifications and experience with network more »
Job title: DesktopEngineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software more »
Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/DesktopEngineer is required for this superb opening to work in our leading … global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management … the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets its current and more »
Job title: DesktopEngineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support more »
Job Title: Desktop Support Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Clearance Job Description: We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate … will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktop support to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations, keyboards, mice), and mobile devices more »
Desktop Support Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of Desktop Support Engineers in Aberdeen . Our Desktop Support Engineers work across a broad range of technologies and liaise with … need people who are comfortable interacting with users and who excel at customer service and communication. We’re particularly keen to hear from experienced Desktop Support Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore … trips as part of the Desktop Support role. Who We Are Looking For: An aptitude and technical skillset within Microsoft environments Good understanding of end user support and troubleshooting, preferably within an enterprise environment Hands on experience of; Building, configuring, upgrading and imaging PCs; Supporting remote users; Current Microsoft more »
are exceptional and we are looking for more exceptional people to join us. Position Overview: We are seeking a highly skilled and experienced L2.5 Desktop Support Engineer with demonstrated proficiency in providing technical assistance and leading a team of support professionals. The ideal candidate will possess a strong … to IT support. Responsibilities: Provide L2.5 technical support for desktops, laptops, printers, mobile devices, and other end-user computing equipment. Manage a team of desktop support technicians, including task assignment, performance monitoring, coaching, and development. Serve as an escalation point for complex technical issues and provide guidance and assistance … to team members as needed. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 5 years of experience in desktop support roles, with at least 2 years in a leadership or supervisory capacity. Strong technical proficiency in Windows operating systems, Microsoft Office Suite, Active more »
Desktop Support Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of Desktop Support Engineers in Aberdeen . Our Desktop Support Engineers work across a broad range of technologies and liaise with … need people who are comfortable interacting with users and who excel at customer service and communication. We’re particularly keen to hear from experienced Desktop Support Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore … trips as part of the Desktop Support role. Who We Are Looking For: An aptitude and technical skillset within Microsoft environments Good understanding of end user support and troubleshooting, preferably within an enterprise environment Hands on experience of; Building, configuring, upgrading and imaging PCs; Supporting remote users; Current Microsoft more »
We have an excellent job opportunity for a Deskside Support Engineer to support our client's existing team on site in Dumbarton. The role is an initial/rolling 12 month FTC which is 5 days per week on site, with half days on Fridays. For this role you more »
