1 to 11 of 11 Permanent Performance Metrics Jobs in Scotland

control of project activities. The Project Planner will collaborate with project managers, stakeholders, and team members to facilitate effective project planning, resource allocation, and performance tracking. Main duties and responsibilities Collaborate with project managers and stakeholders to develop comprehensive project plans, including scope, schedule, and resource allocation. Create detailed … project tasks. Monitor resource utilization and recommend adjustments as needed. Ensure that resource allocation aligns with project priorities and timelines. Establish and maintain project performance metrics and key performance indicators (KPIs). Regularly track project progress against the project plan and budget. Prepare status reports and dashboards more »

ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery … experience relevant to this role: Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … at the CUSTOMER to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met more »

ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of … and experience relevant to this role: Reporting to the Operations Lead, the Service Delivery Manager will be responsible for operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … with key personnel to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met more »

the administration, support, installation, configuration and troubleshooting of infrastructure hardware and services by defining strategic objectives aligned with business requirements Ensure on-going security, performance, stability, maintenance, and monitoring of the Infrastructure hardware and services Responsible for IT vendor/partner management and delivery assurance Provide technical guidance on … a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets Supports the on-going security, performance, stability, maintenance and monitoring of the infrastructure Adheres to enterprise technology standards, governance processes and performance metrics Ensures the adoption of (and … governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams. Develops staff through coaching, mentoring and performance management, and holds people management responsibilities Drives development activity either via the product lines, COE’s or project frameworks Responsible for ensuring IS operational more »

the development of future planning and product roadmap activity Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of the performance metrics to improve output May be required to provide out of hours support via an on-call rota What to bring Excellent analytical more »

ensure projects are delivered on time, within scope and within budget Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction Performance Monitoring: Track project progress and performance metrics, providing regular updates and reports to clients and internal stakeholders Problem Solving: Address and resolve more »

and optimisation of key operational functions, including but not limited to project management, business support, quality assurance and HR including employee engagement. Analyse operational performance metrics and KPIs to identify areas for improvement and implement corrective actions as needed. Upholding the highest standards of integrity, ethics, and professionalism. … preferred. A minimum of 5 years in a senior operational role with proven track record of success in cross functional management. Strong personnel and performance management skills including HR processes. Strong planning and execution skills, with the ability to translate vision into actionable plans and drive results. An aspirational more »

manage detailed information that supports the post-project capital reviews, identifying opportunities to develop future project delivery performance. Provide and manage reporting on relevant performance metrics (e.g., Capital Spend; Milestone Adherence; Additional Spend Requests) taking appropriate actions when necessary. Implement the process framework and develop detailed process documentation more »

to new clients. Assisting and coaching team members in their local market to develop sales skills and to convert sales opportunities. Maintain accountability for performance metrics and team outcomes in the region. Be accountable for the activities and sales initiatives of one of AAB's strategic sectors. Requirements more »

in senior management meetings and reviews Thorough understanding of business operations and the associated processes & systems Strong ability to effectively analyse, understand and develop performance metrics Significant experience in similar role(s) Eligible for, or holder of current, SC security clearance Desirable: Six Sigma Expert certification (black belt more »

and/or implement solutions to optimize quality of service. Design/implement monitoring solutions using. Develop customized alerts, dashboards and reports to track performance metrics. Develop and optimized search queries, alerts, reports and dashboards for performance and scalability. Query Splunk and other data sources in an effort more »