manage their full customer facing function within the UK. Based in their Head Office in Fife (Hybrid) you will be trusted to provide overall management, guidance and leadership to ninety plus non direct reports and nine direct reports over call centre, field service and after sales support functions. You … be able to demonstrate sustained experience in these key areas: Previous experience leading operations through significant digital transformation change projects Experience in change and processmanagement Senior leadership experience in Customer Operations and/or after sales service If you have experience working with International partners on various more »
Bid Manager Contract: Permanent (Full-time) Salary: £40,550 - £50,688 Background to the role: NIRAS works across areas – such as energy, water, fund management, and rural development – to build capacity and create sustainable development solutions for a better, more equal and stable world. With track record in delivering … Development, Climate Change and Infrastructure; and Governance and Gender. NIRAS is seeking an experienced and proactive Senior Bid Manager to provide high quality bid management to bids for key clients such as FCDO, Defra, DESNZ, World Bank and MCC. The technical aspects of bids are led by staff from … NIRAS’s technical teams (known as “Market Teams"). This role will work closely with the Market Teams and will manage the bid preparation process of high value, priority bids in order to ensure that our established Business Development processes are utilised and continually improved to support NIRAS to more »
responsibility Interfacing and communication with program and functional areas to support the goals of the business Conduct Quality Audits (product/product release/process/Supplier Quality/Supplier acceptance) Supporting external agency, accreditation body & customer audits Defect investigation to identify and address root cause Ensure effective and … responsibility Independent test witnessing, evaluation/FAR's (on site or at suppliers) and product release Application of statistical techniques to support the effective processmanagement Hosting external agency, accreditation body and customer audits Management of Root Cause Corrective action to ensure timely and effective closure Continued … awareness of external standards and regulatory requirements Liaison with Configuration Management (CM) for product release. Ensure the business transitions to meet new regulations and Risk based approach to auditing Foster a culture of continuous improvement Candidate Requirements: Essential: Experience of teams in matrixed environments with the ability to influence more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Hamilton Barnes
/Precisely products, particularly EngageOne Designer 6.6 and other related products. This is a fantastic opportunity for someone with a technical background in correspondence management systems and enterprise database technologies. Key Responsibilities: Product Expertise: Familiarity with Pitney Bowes/Precisely products, including EngageOne Designer 6.6, E-Vault, Enrichment (formerly … EngageOne Output Manager (optional). Technical Skills: Strong knowledge and hands-on experience with SQL, DosBatch, UNIX, Shell, and PERL Scripting. Proficient in correspondence management systems (letters/digital output, email, and SMS) and enterprise database technologies. Output Stream Awareness: Expertise in Postscript, AFP, PDF, and HTML channels. ProcessManagement: Experience in template upgrade & migration, normalization, batch processing, and data processing such as formatting and mapping (XML). Tool Proficiency: Experience with Atlassian suite (JIRA, Confluence, etc.). Familiarity with MuleSoft is a plus. more »
Glenrothes, Fife, Scotland, United Kingdom Hybrid / WFH Options
Raytheon
PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution of … SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance forSAP operations Perform detailed planning & project … management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be carried out by SAP more »