1 to 25 of 77 Permanent Services Delivery Manager Jobs in Scotland

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead … and develop a team of engineers ensuring 1st class support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working … arrangements are available to customer requirements for 24/7 support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead … and develop a team of engineers ensuring 1st class support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working … arrangements are available to customer requirements for 24/7 support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior more »

the best in the industry - is it time for you to join us? We have an exciting opportunity for an experienced Supply Chain Manager to join our GAP One re-hire team to ensure all business between … customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The … effective procurement techniques to enable the business to make the right procurement decisions. As part of the fast-paced role, the Supply Chain Manager will also manage all aspects of supplier engagement, negotiate all supplier proposals and monitor GAP's overall supplier spend versus rate charged. Applicants more »

Role: Services/Project Manager Location - Aberdeen (Bridge of Don) Duration - 6 months As a Project Manager you will develop, coordinate, and lead a project team for Service Repair projects inclusive of the responsibility for the contractual and financial delivery of these … all project matters. You will support the Operations leader in his task to support the business delivering for our customer. As a Project Manager, you will be responsible for: • Providing leadership and guidance to your … team to plan and monitor activities to support and execute effectively • Taking ownership of all activities within Project execution to ensure our products and services meet business and customer requirements • Building clarity of all required scope and deliverables • Leading effective Project team with aligned competency, training, and capacity to more »

the complexities of the digital landscape. Established over two decades ago, the agency has become a beacon for innovation, offering comprehensive digital solutions. Their services, which extend from Glasgow to London, ensuring a wide-reaching impact, encompass a full spectrum of digital transformation strategies, from insightful consulting to cutting … project management abilities and align with our commitment to diligence and excellence. What you'll need to succeed Skilled at identifying and applying various delivery methods; knows when to raise concerns. Understands financial implications, budget creation, and scoping work; ensures accurate weekly reports and monitors project finances. Capable of more »

NDS Manager National Services Scotland Canderside Band 8A (£56,992 - £61,522) About the Organisation: National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers … to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in … partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. The Post: This is a challenging opportunity to help harness the buying more »

AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally. We help our clients manage the critical elements of their business - its people and its finances - by providing resources and technology that ensure things run smoothly no … of everything we do. Does AAB sound like a good fit for you? We currently have an opening for a Corporate Tax Assistant Manager/Manager to join our International & Large Corporate team. THE ROLE CORPORATE TAX MANAGER/ASSISTANT MANAGER … UK and overseas compliance and international tax advisory work preferred Successful management of international and large corporate projects from engagement and onboarding, through to delivery on time and on budget and with follow up and feedback Professional, technical and pro-active approach to delivering tax advice to clients THE more »

skilled Platform (Infrastructure) Engineer to join our team in Aberdeen . As Platform (Infrastructure) Engineer you will be responsible for the leadership, management, and delivery of platform services to consistently meet current and future requirements of the business and will support the business objectives by providing safe, secure … and reliable IS platform infrastructure and infrastructure services to ensure sustainability and efficiency of IS services while adhering to cyber security requirements and principles. What you’ll do Responsible for the creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals) Work with appropriate … the Platform and Security Manager to improve ways of working, demonstrated by results such as the level of reliability of infrastructure services Support the execution of the IS strategy and roadmap, including developing relevant functional objectives for the area Responsible for leading the administration, support, installation more »

RECRUITMENTiQ are working in partnership with a public sector organisation within theirHR Services function. The team is responsible for a range of people management activity and brings together four teams; Payroll & Pensions, HR Systems and Data, Employee Lifecycle and Recruitment and Resourcing. You should ideally be CIPP qualified or … Payroll Information System. This is an exciting time to join our team as we begin our journey to transform the way we deliver HR Services and Systems. The role is hands on, delivery focussed role and offers a great opportunity to shape the way we do things. Description … associated with employee payroll deductions Reconcile all monthly payroll control accounts Monitoring and reporting on University sickness and maternity pay schemes Deputising for HR Services Manager (Payroll & Pensions) when required Providing supervision and guidance to other members of the team Resolve payroll and pension queries Provide more »

THE BUSINESS AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally from offices in Aberdeen, Edinburgh, Glasgow, Leeds, London and the island of Ireland. We help our clients manage the critical elements of their business - its … Manager/Senior Manager - UK & Ireland, office based/hybrid Purpose of the role/key responsibilities: Service Delivery: Conduct materiality assessments to identify and prioritise ESG risks and opportunities relevant to clients' business operations and stakeholders. Collaborate with clients to develop ESG … to each client's sector and context. Foster long-term relationships by delivering exceptional service and value. Project Management: Oversee the planning, execution, and delivery of ESG projects within agreed timelines and budgets. Coordinate and lead cross-functional teams to ensure project success. Monitor project progress, identify potential risks more »

Job Title: Project Manager - Payroll Migration Location: Edinburgh, Scotland Company: Stellar Omada is one of Scotland’s fastest-growing IT Services companies, specializing in Programme Delivery, Testing Services, Digital Transformation, and Innovation. Established in 2018, the company is experiencing rapid growth and employs … risks. Maintain thorough documentation throughout the project lifecycle, including project plans, meeting minutes, and relevant correspondence. Experience: Strong Project Management experience Track record of delivery Payroll and HR Knowledge Excellent stakeholder Management Problem-Solving Skills Leadership Change Management Expertise Organisational Skills Adaptability and Resilience more »

or £50 - 60ph Umbrella Location: Ayrshire Hours of work: 37 hours The Role: As the Project Manager you will provide successful delivery of projects to support all aspects of the Company's business and fulfil specific contracts to the client's expectations. * Work with internal business … development to prepare successful bids. * Production of documentation in support of contracts and tenders. * The successful delivery of the project to meet client deliverables. * Identifying, escalating and managing any matters that could pose a potential contractual/commercial risk at the earliest opportunity. * Actively managing the project - both technically … team members. * Ensuring the scope of projects is delivered safely, at the right quality on time and to budget. * Assembling and owning the project delivery programme and delivery plans. * Closing out the project on completion, archiving project documentation, updating market information, ensuring that lessons learnt are captured and more »

x 2 – Edinburgh – Manager level salary plus benefits (Hybrid working) Change Digital are working closely with a Financial Services organisation in the UK who are looking for a couple of experienced Operational Resilience Managers to join their Technology Business Services team. You … Resilience Team working with key stakeholders to deliver and shape the Operational Resilience programme for the organisation. Your primary focus will be on the delivery of their testing schedule which includes testing the impact to their important business services though a range of severe but plausible scenarios. You … future ways of working. What you’ll be doing : · Working at pace to manage and deliver the Operational Resilience testing programme including important Business Services scenario exercises ensuring alignment to regulatory requirements. · Collaborating with multiple stakeholders across the organisation to support the delivery of the testing schedule. · Ownership more »

for a Project Manager to join our passionate and driven team. The Project Manager will join the contract delivery team within OCS and will be responsible for the cradle-to-grave delivery of minor and major project activity across the Scottish Police … an ambitious, driven and enthusiastic individual with experience in fast-paced technical & project engineering environments to oversee and programme manage project and minor works delivery teams, a variety of M&E, fabric and specialist services ensuring service is delivered to the highest standards in safety, quality, compliance and … Opportunity” our internal Learning and Development platform Required professional membership fees paid for Key Responsibilities: Responsible for coordination of minor and capital works project delivery across Scotland through vetted and acredited supply chain. Own the customer relationship, promoting a one-team approach and issue resolution. Deliver life cycle and more »

per day (Inside IR35 – Remote) Change Digital are working on an exciting Senior Project Manager contract role with a leading financial services organisation in the UK within their Change and Deliver business unit. The role of Senior Project Manager will be responsible for … leading Project/Programme teams and managing all aspects of the project management life-cycle to ensure successful delivery of projects for Sponsors, Stakeholders and Customers. Day to day you’ll be involved in: Mobilising and managing projects and change initiatives using formal methodologies and lifecycles. Developing and managing … and judgment; ability to see and communicate technology challenges in business terms; ability to understand and deliver business value. Experience of working on change delivery with suppliers/third party partners. In-depth knowledge of payment schemes & systems. Experience of Financial and Risk Regulatory Reporting environments. Experience of managing more »

you will work within a multi-disciplinary team to manage various specialist engineering contracts, ensuring they meet all legislative requirements. You will oversee building services and infrastructure maintenance contracts, prepare tender documents and cost estimates, and ensure successful project delivery from start to finish. Project Manager … Develop and manage project plans, schedules, and budgets for engineering projects - Oversee and ensure compliance with all contract terms and conditions related to engineering services - Conduct regular audits and reviews to ensure adherence to regulatory standards - Liaise with legal, finance, and procurement teams to manage contract negotiations and amendments … compliance - Ensure all projects meet internal and external regulatory requirements - Prepare and present reports on project progress, compliance status, and risk management - Manage building services and infrastructure maintenance contracts - Prepare tender documents and cost estimates for engineering projects Project Manager You: - HNC/HND level qualification more »

Gibbs Hybrid are working alongside a world leading IT services contractor in their search for an experience Project Manager for a contract with a top UK financial services organisation. Ideally, they’re looking for someone with backlog creation and estimation expertise. Day rate: £365 per … day (inside) Location: Glasgow – 2 days per week onsite Duration: Initial 6 month contract Delivery and Key Accountabilities You will be accountable for all aspects of successful delivery into the business. This includes: strategy and roadmap development and resourcing development, and ongoing management therein and management against programme … delivery roadmap a smooth and successful transition of new solutions into the business aspects of change management (budget, cost, scope) leadership around and compliance to all programme governance quantification and mitigation of risks, issues and dependencies and agreeing critical programme success factors, business outcomes and benefits management problem solving more »

Your new company Our client is a global leader in transforming service delivery through a unique and data-driven approach. With over 15,000 sites managed globally and a commitment to becoming a net-zero carbon business by 2040, the organisation collaborates closely with partners to tailor solutions that … combine energy, facilities and asset management expertise delivered by dedicated, expert teams. Your new role Deliver professional Agile project management services, overseeing successful development sprints and bridging the gap between development teams and stakeholders. Lead and execute critical strategic assignments, managing project activities such as planning, governance, reporting, resource … allocation, and budgeting. Take ownership of end-to-end delivery and deployment for work packages that enhance our in-house flagship product incrementally. Contribute to and co-own the broader programme delivery plan for the solutions you're involved in. Engage with the executive board and customers as more »

Your new company Our client is a global leader in transforming service delivery through a unique and data-driven approach. With over 15,000 sites managed globally and a commitment to becoming a net-zero carbon business by 2040, the organisation collaborates closely with partners to tailor solutions that … combine energy, facilities and asset management expertise delivered by dedicated, expert teams. Your new role Deliver professional Agile project management services, overseeing successful development sprints and bridging the gap between development teams and stakeholders. Lead and execute critical strategic assignments, managing project activities such as planning, governance, reporting, resource … allocation, and budgeting. Take ownership of end-to-end delivery and deployment for work packages that enhance our in-house flagship product incrementally. Contribute to and co-own the broader programme delivery plan for the solutions you're involved in. Engage with the executive board and customers as more »

currently working on a new product development programme and the successful candidate will play a key role in the success of this through the delivery of cost reduction and value analysis and engineering projects. This role will pay between £60-70,000 per annum, with £6300 annual company car … to translate business and technical requirements. Working knowledge of The Microsoft Platform, including SharePoint and Collaboration Toolsets. Strong knowledge and experience of ITIL, Service Delivery and Service Improvement. Experience directing technology change and distributions, organisational development and supplier management. Working knowledge of establishing and measuring KPI's from an … ability to create business cases and guarantee support from C-level stakeholders. Proven financial and budget management experience. Strong working knowledge of business IT services, technologies and processes. Interested candidates for the Group Digital Workplace Manager role are invited to apply by submitting a CV that more »

setting the technical strategy and direction for our Data & AI clients, therefore you will be expected to stay abreast of relevant technical solutions and services and how these can be deployed to our clients. Quorums core capabilities include Consultancy, Project and Professional Services, and Managed Services. We specialise … appropriate time recording for each individual in line with utilisation targets Ensuring 3rd level support escalation is provided across the full range of data services Line management approvals within internal systems holidays, OT, on-call, sickness etc Ensure that all team members are informed about important updates, decisions, and … Scheduling - Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorums Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorums data-managed service customers Work closely with the Data and AI Director more »

setting the technical strategy and direction for our Data & AI clients, therefore you will be expected to stay abreast of relevant technical solutions and services and how these can be deployed to our clients. Quorum’s core capabilities include Consultancy, Project and Professional Services, and Managed Services. We … appropriate time recording for each individual in line with utilisation targets Ensuring 3rd level support escalation is provided across the full range of data services Line management approvals within internal systems – holidays, OT, on-call, sickness etc Ensure that all team members are informed about important updates, decisions, and … Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorum’s Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorum’s data-managed service customers Work closely with the Data and AI more »

Quality Assurance Manager - Bo'ness We drive our own success Mon-Fri Permanent £35,000 - £50,000 per annum (depending on experience) Bonus scheme Private Healthcare Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone … GMP, ensuring products are made to specification and within customer codes of practice and Bakkavor standards, reporting findings to managers as appropriate Assist in delivery of site standards for visits and audits either through direct input, indirect support and/or organisation of QA team activities Coordinate non-conformance … loans via your salary Proud to be and loyal service awards Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions Proud to be Bakkavor. We're proud to be the market leader in the UK fresh more »

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries … be on one of the largest development and production projects within OME. This role will be part of the leadership team for a large delivery team focussed on specific development and support projects within the Sea business. As a Senior Engineering Manager you will work in … collaboration with the overall Programme Director, the Senior Programme Managers and the Head of Engineering Delivery to lead the design and development through to qualification and acceptance for development and production projects within OME and the Sea business. In this role you will be responsible for: forming and leading more »

Hybrid – Glasgow (two days per week) 💰 Salary – Up to £70,000 🛠 Role – Senior Agile Project Manager Head Resourcing have partnered with a successful family-owned Glasgow business … to support their search for an experienced Agile Project Manager. Revenues with this client have grown significantly now to over £2bn as they provide services to some of the world’s biggest clients. As an experienced Agile Project Manager, you'll be responsible for leading and … ensuring successful development sprints. With the ability to juggle multiple tasks and meet strict deadlines, you'll be a crucial member of the Dynamics delivery team responsible the selection of squads, and development of their competence and efficiency. This is an exciting opportunity to be part of a multi more »