1 to 25 of 97 Permanent Services Delivery Manager Jobs in Scotland

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced … Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs … whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud more »

Fantastic opportunity for an experienced Service Delivery Manager to join a market leading technology company in Glasgow. This is a hybrid role with 3 days in the office, and 2 days from home. The role will be focused on maintaining and improving customer satisfaction to aid … Builds deep and trusted relationships with the customer, at all levels and is seen as the go to person in relation to all service delivery matters. * Manage customer queries to resolution ensuring a timely and satisfactory outcome for the customer * Be accountable for the quality of Service and performance … documentation * Increase customer feedback by improving/developing standard mechanisms * Utilise customer feedback to develop business or customer specific KPI’s to enhance service delivery * Initiate and facilitate contract renewal discussions * Liaise with internal departmental Managers to assist with customer queries * Provide customer quotations for additional services as more »

the best in the industry - is it time for you to join us? We have an exciting opportunity for an experienced Supply Chain Manager to join our GAP One re-hire team to ensure all business between … customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The … effective procurement techniques to enable the business to make the right procurement decisions. As part of the fast-paced role, the Supply Chain Manager will also manage all aspects of supplier engagement, negotiate all supplier proposals and monitor GAP's overall supplier spend versus rate charged. Applicants more »

the best in the industry - is it time for you to join us? We have an exciting opportunity for an experienced Supply Chain Manager to join our GAP One re-hire team to ensure all business between … customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The … effective procurement techniques to enable the business to make the right procurement decisions. As part of the fast-paced role, the Supply Chain Manager will also manage all aspects of supplier engagement, negotiate all supplier proposals and monitor GAP's overall supplier spend versus rate charged. Applicants more »

As Delivery Manager you will be responsible for the delivery of work to retained clients within the agency’s Core Delivery Team (CDT); from ad hoc first-line support requests to the delivery of monthly retained services and small standalone projects. In … Develop your skills in and knowledge of project management techniques You share our ethos for hard work and great results The Ideal Candidate: Project delivery practices . You can identify and compare processes and delivery methods and have some experience of applying these in practice. You can recognise … created. You work with the wider team to appropriately scope and cost work. You understand the importance of revenue recognition and work with the delivery team to ensure ETC’s are accurate, properly considered and completed on a weekly basis. You can monitor cost and budget vs. project progress more »

Role: Lab Services Senior Project Manager Salary range: £70k-£75k Location: Edinburgh What will you be doing as a Lab Services Senior Project Manager? As the Lab Services Senior Project Manager, you will helm the strategic planning, seamless … closely with scientists, Department Heads, clients, and stakeholders, you will champion the triumphant realization of projects. Your mandate encompasses the de-risking and proficient delivery of all projects, aligning with managed client expectations, thereby materializing tangible benefits, and fostering enduring client relationships. You will spearhead the delivery of … project excellence, ensuring adherence to an established impact reporting framework while vigilantly monitoring performance metrics. Responsibilities as a Lab Services Senior Project Manager? Project Planning and Implementation: Develop comprehensive project plans delineating scope, objectives, deliverables, timelines, and resource requisites. Liaise with laboratory teams to ensure the more »

one of Scotlands leading engineering solution providers and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in … total turnkey solution to clients countrywide and ensures we are the number one engineering company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for … ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and more »

the complexities of the digital landscape. Established over two decades ago, the agency has become a beacon for innovation, offering comprehensive digital solutions. Their services, which extend from Glasgow to London, ensuring a wide-reaching impact, encompass a full spectrum of digital transformation strategies, from insightful consulting to cutting … project management abilities and align with our commitment to diligence and excellence. What you'll need to succeed Skilled at identifying and applying various delivery methods; knows when to raise concerns. Understands financial implications, budget creation, and scoping work; ensures accurate weekly reports and monitors project finances. Capable of more »

NDS Manager National Services Scotland Canderside Band 8A (£56,992 - £61,522) About the Organisation: National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers … to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in … partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. The Post: This is a challenging opportunity to help harness the buying more »

AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally. We help our clients manage the critical elements of their business - its people and its finances - by providing resources and technology that ensure things run smoothly no … of everything we do. Does AAB sound like a good fit for you? We currently have an opening for a Corporate Tax Assistant Manager/Manager to join our International & Large Corporate team. THE ROLE CORPORATE TAX MANAGER/ASSISTANT MANAGER … UK and overseas compliance and international tax advisory work preferred Successful management of international and large corporate projects from engagement and onboarding, through to delivery on time and on budget and with follow up and feedback Professional, technical and pro-active approach to delivering tax advice to clients THE more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development more »

within the Aberdeen area at least one day per week (or more where operationally required), with remote working supported on other days. Our Network Services team apply deep expertise and innovative solutions to help solve challenges for our customers. The Network Operations Manager is responsible for … Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. … Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and more »

skilled Platform (Infrastructure) Engineer to join our team in Aberdeen . As Platform (Infrastructure) Engineer you will be responsible for the leadership, management, and delivery of platform services to consistently meet current and future requirements of the business and will support the business objectives by providing safe, secure … and reliable IS platform infrastructure and infrastructure services to ensure sustainability and efficiency of IS services while adhering to cyber security requirements and principles. What you’ll do Responsible for the creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals) Work with appropriate … the Platform and Security Manager to improve ways of working, demonstrated by results such as the level of reliability of infrastructure services Support the execution of the IS strategy and roadmap, including developing relevant functional objectives for the area Responsible for leading the administration, support, installation more »

RECRUITMENTiQ are working in partnership with a public sector organisation within theirHR Services function. The team is responsible for a range of people management activity and brings together four teams; Payroll & Pensions, HR Systems and Data, Employee Lifecycle and Recruitment and Resourcing. You should ideally be CIPP qualified or … Payroll Information System. This is an exciting time to join our team as we begin our journey to transform the way we deliver HR Services and Systems. The role is hands on, delivery focussed role and offers a great opportunity to shape the way we do things. Description … associated with employee payroll deductions Reconcile all monthly payroll control accounts Monitoring and reporting on University sickness and maternity pay schemes Deputising for HR Services Manager (Payroll & Pensions) when required Providing supervision and guidance to other members of the team Resolve payroll and pension queries Provide more »

professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations.This role is responsible for supporting and maintaining the full application … a major part in understanding new business requirements, testing and integration other applications to integrate data between application. Reporting to the Engineering and Manufacturing Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk … party environments. SC cleared or the ability to become SC cleared. Desirable Knowledge of virtualized server architecture Knowledge and experience of project and service delivery disciplines including business analysis and requirements gathering, resource planning, ability to create project proposals. Full project lifecycle experience, user support & training experience. #LI-MF1 more »

a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and operational efficiency to drive value from the business. We take on … the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving more »

for ground and space-based astronomy we have an opportunity for an Estates Operations and Safety Manager to assist in the delivery of STFCs vision and mission. This is a key role at the STFC Royal Observatory Edinburgh, leading the supportive Estates Services team in … estates and facilities management service. The role holder will have a high degree of autonomy and principal accountability for the efficient and effective service delivery and the compliant operation of the STFC Estate and technical infrastructure that directly enables research output, including all aspects of built environment projects resilience … compliance and health and safety. The post-holder will need to be confident managing internal teams and contracted service providers in the delivery of maintenance and facilities services and project delivery with equal composure and efficiency. This is a fast-paced, varied, demanding, and interesting role, in more »

THE BUSINESS AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally from offices in Aberdeen, Edinburgh, Glasgow, Leeds, London and the island of Ireland. We help our clients manage the critical elements of their business - its … Manager/Senior Manager - UK & Ireland, office based/hybrid Purpose of the role/key responsibilities: Service Delivery: Conduct materiality assessments to identify and prioritise ESG risks and opportunities relevant to clients' business operations and stakeholders. Collaborate with clients to develop ESG … to each client's sector and context. Foster long-term relationships by delivering exceptional service and value. Project Management: Oversee the planning, execution, and delivery of ESG projects within agreed timelines and budgets. Coordinate and lead cross-functional teams to ensure project success. Monitor project progress, identify potential risks more »

Job Title: Project Manager - Payroll Migration Location: Edinburgh, Scotland Company: Stellar Omada is one of Scotland’s fastest-growing IT Services companies, specializing in Programme Delivery, Testing Services, Digital Transformation, and Innovation. Established in 2018, the company is experiencing rapid growth and employs … risks. Maintain thorough documentation throughout the project lifecycle, including project plans, meeting minutes, and relevant correspondence. Experience: Strong Project Management experience Track record of delivery Payroll and HR Knowledge Excellent stakeholder Management Problem-Solving Skills Leadership Change Management Expertise Organisational Skills Adaptability and Resilience more »

or £50 - 60ph Umbrella Location: Ayrshire Hours of work: 37 hours The Role: As the Project Manager you will provide successful delivery of projects to support all aspects of the Company's business and fulfil specific contracts to the client's expectations. * Work with internal business … development to prepare successful bids. * Production of documentation in support of contracts and tenders. * The successful delivery of the project to meet client deliverables. * Identifying, escalating and managing any matters that could pose a potential contractual/commercial risk at the earliest opportunity. * Actively managing the project - both technically … team members. * Ensuring the scope of projects is delivered safely, at the right quality on time and to budget. * Assembling and owning the project delivery programme and delivery plans. * Closing out the project on completion, archiving project documentation, updating market information, ensuring that lessons learnt are captured and more »

Location(s): Glenrothes, Harlow (Hybrid) Summary of Role: Professional Services (Legal, Finance and HR) Commodity Manager develops sourcing strategies and Business Cases, selects sources, negotiates and manages supplier agreements of various types (Commodity/Service/Consultant/International) associated with medium complexity supplier requirements. Liaises … or supports cost and price analysis, develops negotiation strategies, and leads negotiations in order to create value for money outcomes for procuring goods and services Produces business cases/briefing materials for management reviews Works with suppliers and functional stakeholders to achieve collaborative partnering, strategic relationship management to deliver … Excellent verbal and written communications and ability to brief at mid-mgmt level Knowledge of import/export legislation and logistical requirements Administration of delivery/acceptance/invoicing of goods and services Experience in or exposure to negotiating complex non-standard agreements including Service Level requirements Experience more »

x 2 – Edinburgh – Manager level salary plus benefits (Hybrid working) Change Digital are working closely with a Financial Services organisation in the UK who are looking for a couple of experienced Operational Resilience Managers to join their Technology Business Services team. You … Resilience Team working with key stakeholders to deliver and shape the Operational Resilience programme for the organisation. Your primary focus will be on the delivery of their testing schedule which includes testing the impact to their important business services though a range of severe but plausible scenarios. You … future ways of working. What you’ll be doing : · Working at pace to manage and deliver the Operational Resilience testing programme including important Business Services scenario exercises ensuring alignment to regulatory requirements. · Collaborating with multiple stakeholders across the organisation to support the delivery of the testing schedule. · Ownership more »

for a Project Manager to join our passionate and driven team. The Project Manager will join the contract delivery team within OCS and will be responsible for the cradle-to-grave delivery of minor and major project activity across the Scottish Police … an ambitious, driven and enthusiastic individual with experience in fast-paced technical & project engineering environments to oversee and programme manage project and minor works delivery teams, a variety of M&E, fabric and specialist services ensuring service is delivered to the highest standards in safety, quality, compliance and … Opportunity” our internal Learning and Development platform Required professional membership fees paid for Key Responsibilities: Responsible for coordination of minor and capital works project delivery across Scotland through vetted and acredited supply chain. Own the customer relationship, promoting a one-team approach and issue resolution. Deliver life cycle and more »

per day (Inside IR35 – Remote) Change Digital are working on an exciting Senior Project Manager contract role with a leading financial services organisation in the UK within their Change and Deliver business unit. The role of Senior Project Manager will be responsible for … leading Project/Programme teams and managing all aspects of the project management life-cycle to ensure successful delivery of projects for Sponsors, Stakeholders and Customers. Day to day you’ll be involved in: Mobilising and managing projects and change initiatives using formal methodologies and lifecycles. Developing and managing … and judgment; ability to see and communicate technology challenges in business terms; ability to understand and deliver business value. Experience of working on change delivery with suppliers/third party partners. In-depth knowledge of payment schemes & systems. Experience of Financial and Risk Regulatory Reporting environments. Experience of managing more »

Job Title: Senior Project Manager Migration Project Duration: Dec 2024 Location: Edinburgh/Hybrid Pay Rate: Competitive Via PAYE … or Umbrella/Inside IR35 Role Purpose: The Senior Project Manager will be accountable for the end to end management and delivery of ‘change’ for key Securities Services clients in Asset Owner & Management (“AO&M”) sector that sit within the Global Project Delivery team. … key clients and internal stakeholders to achieve project outcomes Ensure the integration of all business functions to enable operational/business readiness in the delivery of the solution Develop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependencies Develop and implement the more »