3 of 3 Permanent Security Architecture Jobs in Scotland

responsible for the leadership, governance, and operational excellence of Identity and Access Management (IAM) services within a hybrid environment. This role ensures the stability, security, and continuous improvement of IAM capabilities across the organisation, while maintaining strong alignment with business and security requirements. The position requires deep technical … environment (on-premises and cloud) Establish and enforce IAM governance frameworks, policies, and standards Ensure IAM services are secure, scalable, and aligned with enterprise security architecture and compliance requirements Service Management (KPI/SLA/Reporting) Define, monitor, and manage KPIs and SLAs for IAM services Produce regular ...

line with AWS Well‐Architected principles, enterprise governance, and regulatory requirements . Your responsibilities: (Up to 10, Avoid repetition) Own the overall solution architecture for the Amazon Connect platform, including Voice routing and contact flows, IVR design and call lifecycle, Agent experience and operational model Define logical, physical … Lens for transcription, sentiment, and quality insights, Call recording, monitoring, and reporting Ensure analytics solutions meet operational, compliance, and CX reporting needs Define the security architecture for Amazon Connect, including AWS IAM roles and least‐privilege access Your Profile Essential skills/knowledge/experience ...

authority, ensuring Amazon Connect is implemented in line with AWS Well‐Architected principles, enterprise governance, and regulatory requirements. Your responsibilities: Own the overall solution architecture for the Amazon Connect platform, including Voice routing and contact flows, IVR design and call lifecycle, Agent experience and operational model Define logical, physical … Lens for transcription, sentiment, and quality insights, Call recording, monitoring, and reporting Ensure analytics solutions meet operational, compliance, and CX reporting needs Define the security architecture for Amazon Connect, including AWS IAM roles and least-privilege access Qualifications Good understanding of contact center technology landscape. An understanding ...