Sheffield, South Yorkshire, Yorkshire, United Kingdom
Erin Associates
IT SupportEngineer Sheffield £25,000 - £28,000 + potential bonuses and great benefits My client is a growing and reputable business who are looking to expand their UK-based IT Support team. As an IT SupportEngineer, you will act as the first point … of contact for IT support, providing effective end user support at local and remote sites within agreed SLAs. As a trusted IT Support Analyst, your role will involve a number of different aspects including helpdesk support, networking, server management, workstation setup and general system monitoring. You … bank holidays Career development opportunities, meaningful project work, cycle to work scheme, supportive culture, modern office and more! Experience: Previous experience in an IT Support role Microsoft 365 suite Understanding of ITIL Understanding of a variety of software + hardware Excellent problem-solving skills. Excellent interpersonal and communication skills more »
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT SupportEngineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line SupportEngineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about … providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests … and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V more »