Permanent Customer Experience Jobs in Shropshire

1 to 3 of 3 Permanent Customer Experience Jobs in Shropshire

Customer Technology Coordinator

Telford, England, United Kingdom
Reconomy
the following job specs carefully before applying. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. … You will be the primary point of contact for customer and internal staff queries and issues relating to the division’s customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support … and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities *Customer Support*: Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping more »
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Outsource Customer Experience Specialist

Telford, England, United Kingdom
Keysight Technologies
KGSO), you will play a pivotal role in enhancing the efficiency of our Service Logistics & Supply Chain (SLSC) operations while ensuring compliance and maximizing customer satisfaction. Focused on the UK calibration and repair customer programs, you will leverage your expertise in supplier management to drive revenue generation and … ensuring alignment with contractual obligations and attention to detail. Provide timely and accurate quotations for sub-contract prices through the Sales system, catering to customer needs. Manage the daily prioritization of customer orders, proactively communicating status updates and addressing escalations as needed. Respond promptly to customer queries … documenting information for clarity and reference. Process new customer requests efficiently, coordinating with suppliers and logistics to ensure timely execution. Monitor and manage Turn Around Time (TAT) for outsourced jobs, adhering to customer contractual commitments. Handle requests to verify the status of received items or other processing steps more »
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Account Manager (Amazon)

Telford, England, United Kingdom
Culture Recruitment Group
A rapidly growing manufacturer and distributor of high quality and innovative LED lighting products and wiring accessories for a global customer base. The Group supplies a blue chip and diversified customer base of trade distributors, retailers, wholesalers, and project developers with a wide range of products which broadly … entering product listings, pricing, and promotions Taking ownership of the end-to-end process, from product upload to order fulfilment, to enhance the overall customer experience. The Person To be considered for the role of Amazon Account Manager, you must possess the following attribute Analytical with strong focus on … attention to detail. Experience of fully managing a busy retail account (ideally both UK and international) Confident using Advertising Console. Strategic thinking with a creative mindset and passion for innovation. Strong project management skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment. Commercially more »
Posted:
Customer Experience
Shropshire
10th Percentile
£44,250
25th Percentile
£56,250
Median
£57,500
75th Percentile
£58,750