1 to 2 of 2 Permanent Customer Experience Jobs in Solihull

Youll be the co-ordinator of a skilled team of 20 engineers across the country. You'll play a key role in shaping exceptional customer experiences. Equipped with advanced tools, you'll delve into the details of skill assessment, geographic availability, and capacity planning to ensure the right people more »

Youll be the co-ordinator of a skilled team of 20 engineers across the country. You'll play a key role in shaping exceptional customer experiences. Equipped with advanced tools, you'll delve into the details of skill assessment, geographic availability, and capacity planning to ensure the right people … they evolve. Problem solving : resolving challenges to keep projects on track to achieve maximum resource utilisation and productivity without compromising on delivering and excellent Customer Experience. Data gathering and reporting : generatingreports that provide meaningful insights on project timelines, resourcing impacts, trends and improvement opportunities. Stakeholder management: use your exceptional … balanced approach to meeting business needs and demands. Youll really need to know your stuff, which means youll have: A minimum of 2 years experience in a customer-centric environment Experience of working as a planner or scheduler in a busy, dynamic and fast-paced environment Experience more »