1 to 3 of 3 Permanent Management Information System Jobs in Solihull

and reaching SLA compliance. Managing transition to operations and taking ownership of the services, partners and managed service vendors. Key Responsibilities: Service Delivery Management Manage the day to day effective operations of the systems Problem, Availability, Incident and Service Level Management, Change Management Manage … an effective and efficient Service Desk driving Continual Service Improvement and Customer Satisfaction Partner and Supplier Management Strategically plan for the future Provide the infrastructure for business growth Skills & Attributes: Incident Management Problem solving and attention to detail Ability to make decisions responsibly after gathering all … work independently when required Ability to liaise and influence all levels of management and work with other departments Hands on experience of system and platform troubleshooting Service Level Management Experience in interpreting the applicability of local, national and global laws/regulations and guidelines to more »

+ Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … of the role. To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly. Key Responsibilities: Maintain clear and effective communication and serve as an escalation point of contact with the primary focus on driving change … workflow. Ongoing co-ordination with project and operational based teams for Change deployment. Maintain IT Change & Configuration management documentation on a regular basis and be accountable for the quality and completeness. for example, Post Implementation Reviews, presentations, procedural docs and change and/or release schedules. Communicate (and more »

Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds leading retail brands. They are on the … once the job has been completed, prior to the beginning of the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear … office, based in Solihull, with the other 2 days working from home. Please do apply if you would like to find out more information on the position! Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer more »