Yeovil, England, United Kingdom Hybrid / WFH Options
Education Horizons
to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platform. We are looking for a passionate Software Engineer to join our team. The successful candidate … will work alongside our team of experienced, friendly and committed technologists to develop and maintain Engage. Engage is a comprehensive school managementsystem that provides the essential eco-system for academic, administrative and finance performance and operations for schools in international markets. Education Horizons is an … a security lens. Reviews tasks critically and ensures they are appropriately sized. Working within the Education Horizons Information Security ManagementSystem and policies Live and lead the Values of Education Horizons. Experience and Qualifications Proficient with ASP.NET (C#) Web Forms. Proficient with MSSQL or similar more »
Yeovil, England, United Kingdom Hybrid / WFH Options
Education Horizons
to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platform. Education Horizons is an amazing place to work. It’s a great size – big enough to have serious resources to invest, but small … Responsibilities Provides intermediate level of technical support and assistance to our clients. Responsible for the ownership of assigned cases through to resolution. Reviews information received on case and uses own skills, experience and sources of knowledge to find satisfactory resolutions for the client. Calls upon the expertise of … service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security ManagementSystem and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions driven and takes ownership in the successful resolution of cases more »
Yeovil, England, United Kingdom Hybrid / WFH Options
Education Horizons
to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platform. As a Senior Site Reliability Engineer, you will help ensure service levels are maintained or exceeded for both customer-facing and internal systems … ensure alignment with SRE Best Practices. Promote a culture of continuous improvement. Working within the Education Horizons Information Security ManagementSystem Live and lead the Values of Education Horizons. Experience and Qualifications Required Experience with the concept of SRE Experience maintaining web-based applications and … Ansible/Power Automate etc. Experience using AWS automated deployment tools CDK, Terraform, Cloudformation etc. Skills and Personal attributes Excellent time and priority management skills Excellent interpersonal skills Lateral thinking and problem-solving skills Rigorous integrity Excellent verbal and written communication skills If you’re concerned that you more »
Radstock, Somerset, South West, United Kingdom Hybrid / WFH Options
Bighams Limited
requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk incident management tools to actively complete, respond and resolve Bighams IT assigned tickets, interact with key business partners and vendors. The successful candidate will enhance our … Microsoft 365, Microsoft In-tune, Microsoft Auto-Pilot and associated Microsoft client management capabilities within the team whilst ensuring that the ServiceDesk is maintained through prioritisation and management of phone calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be … area for effective provision of the service. Adherence to Bighams Standards, processes and policies for Service and Delivery. Provide technical advice and guidance on system knowledge area to other team members where on-going experience is gained through helpdesk resolutions. Maintain statutory legislative knowledge where appropriate. Escalation of serious more »
to users. Analysis of presented user problems to identify the potential solutions. Logging progress and information into the ServiceDesk system. Liaising with system managers and other departments to arrange system maintenance. Using initiative to solve problems with reference to broad operating procedures. Resolving complex and sometimes … including disposal of redundant equipment according to WEEE regulations. Delivery, configuration and upgrading IT equipment including networking equipment: Configuration of equipment with relevant Operating System (Windows 10 and 11) Loading and setting up of application software as required, ensuring equipment is security marked and that Asset and Serial numbers … data held on PCs whilst in the custody of the department. Ensure backup tapes for all in-house systems are stored securely. Work with system managers of other Trust systems (Integra, Datix, HealthRoster, WinDip, etc) to diagnose connectivity and IT environment issues. Commision and de-commision IT equipment. Refine more »