1 to 2 of 2 Permanent Antivirus Management Jobs in the South East

Support, both in person and remotely, plus a knowledge and understanding of the following: Windows 10 & 11 support, all aspects of the OS, including antivirus, patch management Support for mobile telephony (incl. tablets), configuration of devices using inTune is desirable Ticket queue management 1st line ticket triage … Front office telephony support (Call centre), management of user base, changes to IVR etc. AD, Office365 & email administration The following would be desirable but if you don’t bring the experience don’t be put off, see them as areas you will gain exposure to and learn about. We … utilise an ITIL based service management tool for ticket management, so previous experience of ITIL would be great, as would Sharepoint On-line (365). We have a limited amount of support for Apple Macs so this would be advantageous, as would an awareness of cloud-based environments. more »

Proactively provide information to users on outstanding tickets and reported issues Hardware repairs Maintaining phone system Maintaining and auditing of in-house servers Stock management of all IT equipment Providing training on good practice to employees Setting up new users and assigning appropriate permissions Maintaining logs on all equipment … In addition, you must have a solid understanding of: LAN/WAN and VPN technologies connecting multiple sites Network Security, Anti-virus, and Spam management Database technologies including SQL Backup and CDR technologies Web technologies and security (this does not include Web Design) Person Spec: Candidates will be well more »