1 to 1 of 1 Permanent Applications Support Analyst Jobs in the South East with Remote Work Options

role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal … and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with business requirements. Continuously … monitor supported IT applications for availability, performance, and throughput, proactively addressing potential issues. Provide timely communication to users regarding the status of service requests and incidents. Liaise with IT suppliers when necessary to ensure IT application-related incidents and problems are resolved in a timely and professional manner. Maintain more »