COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system … upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation for IT processes and policies. Key Responsibilities: Monitor and maintain network infrastructure to ensure high availability … in this role, below is what we would need from you: Strong technical expertise, proficiency in Office 365 administration, network management and troubleshooting complex IT issues Excellent problem solving abilities and the ability to diagnose then resolve technical problems efficiently and effectively under pressure Strong interpersonal skills, maintaining an more »
london, south east england, United Kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
IT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits ❗Note: This role does not provide Visa sponsorship❗ 💡Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an IT Support Analyst … years ago, and, whilst having the stability and backing of a major firm, now build their own technology! As the public face of the IT Department, the Service Centre provides essential support to the business and its clients. As an IT Support Analyst , you are there to … element of supplier liaison in areas such as managed printer services, support request escalation to third party vendors and obtaining quotes for purchases. 💸This IT Support Analyst Role is paying £35,000 + Bonus + Benefits. 📍The offices are based in London City, and you will work a more »
have a technical background and a passion for learning? We're working with a client based in Oxford who's looking for a talented ITAnalyst to join their growing team on a permanent basis. This is an exciting opportunity for someone with a strong foundation to be … within a supportive architectural team that cares about your progression. On top of receiving a program that will give you a deeper understanding of IT systems architecture and best practices, you’ll also be a key player in keeping the brand’s company's IT infrastructure running smoothly. … You'll identify and fix tech issues, ensure IT services are optimal, and collaborate/lead on various IT projects across the business Responsibilities: Work alongside experienced architects to gain exposure to IT solutions design and implementation Assist in analysing business needs and translating them into technical more »
milton keynes, south east england, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client is a leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst to join their shared services IT team, delivering service excellence to over 10,000+ users (including VIPs and Executives) spanning multiple … global office locations. As an IT Access Management Analyst, you will be responsible for administering a user’s IT access rights throughout their employment lifecycle from joining, moving, and leaving allowing the correct access and permissions to business applications, shared drives, file systems, mailboxes, mobiles devices, and … other IT assets. You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business, in line with formal business processes and more »
buckinghamshire, south east england, United Kingdom
Systematix
Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world’s leaders in Life Sciences technologies. ABOUT THE PROJECT Working as Infrastructure Operations Analyst for the Client Technologies division, you will … responsible for providing support for our Executives as well as gneralIT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications. ABOUT THE RESPONSIBILITIES: Providing user and administrative support for IT systems, applications and Infrastructure Providing technical guidance to users … and management for IT related issues and queries Performing maintenance and troubleshooting of all relevant hardware, software and systems Assist Manager/Supervisor in development of desktop support and local server systems strategy Perform maintenance and troubleshooting of all relevant hardware and software. Implementation and support of network operating more »
Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. Responsibilities Provide … 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT organisation … the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to share information and knowledge. Ensure the correct procedures are followed for escalating major incidents when reported. Ensure accurate and informative information more »
Our client, a leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis. This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD. …/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking more »
networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful … execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical … Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to ensure issues are addressed promptly and effectively. and maintain comprehensive documentation of systems, processes, and solutions. Stakeholder Communication: as the primary point of contact between business units and the IT infrastructure more »
Role: Sr. Business Analyst with Infrastructure Knowledge Location: London, UK Experience: 7-10 years Salary: 60k – 70k GBP/year Key Responsibilities Requirement Gathering and Analysis: Collaborate with business stakeholders to gather and document detailed business requirements. Analyze and translate business needs into technical specifications, focusing on infrastructure requirements … cloud services). Conduct feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: Assist in planning and managing IT infrastructure projects, ensuring they are delivered on time, within scope, and within budget. Coordinate with IT teams, vendors, and other stakeholders to ensure … project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: Identify opportunities for improving business processes through the effective use of IT infrastructure. Develop and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. Work with business units to implement and monitor process more »
edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising … users to facilitate the adoption of best practices and maximise the benefits of Microsoft applications. Collaboration: Collaborate cross-functionally with various departments to align IT solutions with business objectives and drive continuous improvement. What We Are Looking For In You : Proven experience in using Microsoft applications Experience in data more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible for: 1st … and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience with Power BI more »
ITAnalyst (Graduate) Berkshire, England (Hybrid) Upto £31,500 per annum 83DATA are partnered with global manufacturing company who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship more »
Brighton, England, United Kingdom Hybrid / WFH Options
15below
rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for. The role As Business … Analyst you will work as part of the Delivery team during project delivery and commercial proposal stages, and during transition at project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and … on trust and respect, and always do the right thing by each other and our customers. Accelerating forward: embracing change, challenge and growth Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to more »
Job description - IT infrastructure and Cyber Security Analyst Reports to: IT Operations Infrastructure Team Leader Department: Information Technology The Infrastructure Team requires an additional Infrastructure Engineer to join their ranks. The role requires someone who holds a wide-ranging technical skillset, works well within a close-knit … The position sits alongside fifteen other engineers and specialists. As a team, they are responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure This is an excellent opportunity to work closely with a team skilled in all aspects of IT, with decades of experience between … s role is to provide occasional 1st and majority 2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal more »
edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising … users to facilitate the adoption of best practices and maximise the benefits of Microsoft applications. Collaboration: Collaborate cross-functionally with various departments to align IT solutions with business objectives and drive continuous improvement. What We Are Looking For In You : Proven experience in using Microsoft applications Experience in data … environment, we would love to hear from you. Please submit your CV via the "Apply" button or email davecarlisle@spectrumit.co.uk for more details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the … IT Lead, the IT Support Analyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The IT Support Analyst should be security minded and have a general appreciation for PCI, ISO … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The IT Support Analyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking more »
IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/… 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for a more »
IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of … Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week more »
IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and … line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »
IT Support Analyst Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon … incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the … Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible for … 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience more »
Business Analyst - London Front to back office, SQL, Excel Our well established Hedge Fund client is seeking and experienced Business Analyst/Project Manager to join their London based team in a permanent role: This role is circa £70 - 80k base salary and will be based onsite in … central London 4 days a week with 1 home office. Your Role: We seek an experienced Business Analyst/Project manager for our Hedge Fund business. The successful candidate will work closely with all different business stakeholders on workflow automation solutions concerning compliance, risk, portfolio management, operations, and trading. … solution to the end business user. The role is one that requires full understanding of the in house and third-party systems and dependencies. It is also required to be able to design and create the reporting and controls that need to be in place to maintain the solutions. more »
