and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »
deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »
experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications systems experience (telephony/Radio integration) * ITIL processes in support environment * Incident management and resolution * Microsoft operating platforms, including Microsoft cloud-based services. * Microsoft SQL Server deployment and management * WAN/LAN … hardware, configuration and management. * Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally. ITIL processes in support environment * Virtualisation (eg VMware) and Enterprise storage (eg Netapp, Dell & Fujitsu) Technologies: MS Server 2012/2016/2019, Linux, Active Directory, Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java more »
Hardware Support (Dell, HP and Lenovo) RMM tools A full driving licence Desirable Skills: Degree educated At least one years in a similar role ITIL foundation Benefits: For the successful candidate my client offer excellent opportunities for career development and fully funded training and exams, life insurance, company pension and more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Experience Substantial experience working within a multi-national organization with relevant leadership experience in infrastructure & operations management of internal resources and outsourced service providers. ITIL (minimum Foundation). Prince 2 or equivalent. Managing a multi-million pound Budget (OPEX/CAPEX). Analytical thinking skills. To have a thorough understanding more »
t bring the experience don’t be put off, see them as areas you will gain exposure to and learn about. We utilise an ITIL based service management tool for ticket management, so previous experience of ITIL would be great, as would Sharepoint On-line (365). We have a more »
Documenting configuration and developing user support materials Networking, IP schema and associated aspects Key skills we would like to see (Desirable) Relevant qualifications (Microsoft, ITIL) Experience of Microsoft O365 management Experience of an ISO27001/Cyber Essentials Plus environment Location : Leatherhead, Surrey (office based role) Contract: Full Time, Permanent Salary more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITILv3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
Have sound knowledge of Networking topology's, protocols, and command-lets Strong organisational and time management skills. Have a customer service background Knowledge of ITIL and change management. Able to troubleshoot and solve problems identified through a variety of events in a technical environment. Ability to work independently as well more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
background in working in professional services to provide support for their Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »
and Azure AD Microsoft SQL Server administration Relevant Microsoft/CompTia qualifications Corporate level firewalls, Wireless APs, and clients Power Automate Software systems testing ITIL/ISO27001 Location Bristol Salary £45,000-£55,000 + Benefits How to Apply: Please reply asap along with your CV to be considered for more »
portfolio planning. Requirements: Demonstrated expertise in leading Solutions and Technology Architecture. Experience in guiding complex technology design and delivery. Knowledge of methodologies (Agile, Waterfall, ITIL), Web, Cloud, API, and Database architecture principles. Ability to operate across tactical and strategic levels, translating vision into tangible results. Industry accreditations such as TOGAF more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
s Degree: Business or Technology related BA/BS • Dynamics 365 F&O or AX certifications • Software development and/or PM methodology (PMI, ITIL, Prince2) • Clear and concise oral and written communication skills • Ability to lead people, teams and projects • Understanding of aspects of business management and strategic evaluation more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
detail with right first-time attitude. •A motivated self-starter with a focus on processes. •Experience working in a customer facing environment. •Understanding of ITIL processes would be beneficial. •Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITILV3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
work collaboratively and manage stakeholders at all levels. You will havepractical experience of working in other service management processes and, have an understanding of ITIL best practices and experience with IT Service management tools such as Service Now. The benefits At AllPoints Fibre, we're all about looking after you. more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
within an IT customer service environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful more »
centres. Essential experience: - IDS/IPS, Firewall, VPN, EDR/XDR - Security Information Event Management (SIEM) tools - TCP/IP - Network Troubleshooting - Penetration testing - ITIL If this sounds of interest please apply or contact (url removed)/(phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment more »
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
as routers, physical and virtual server environments. -Understanding the needs of secure IT environments, backup and patch processes and change control process. -Awareness of ITIL principles and best practice and the continuous improvement cycle. -Ability and confidence to build relationships across all levels of the business. -Excellent telephone manner and more »
contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact. Requirements This Role: ITILv3 Foundation certification Experience with Microsoft products such as Active Directory Previous Service Desk Analyst experience What We Offer: Competitive salary and bonus Flexible working more »