1 to 4 of 4 Permanent Remedy Jobs in the South East with Remote Work Options

of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »

MS Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you more »

for the Avaya Desktop Telephone system. Provide support for the video conferencing equipment. Diagnose and log problems or faults and take necessary action to remedy the problem. Work with other members of the IT team or third-party suppliers to complete tasks and projects. Promote and maintain best working more »

across the IETs sites during core hours to support a quality service delivery. Diagnose and log problems or faults and take necessary action to remedy the problem. Promote and maintain best working practices for computer system usage, security, virus management, backups, etc Cascade IT knowledge to the user community more »