Role: Senior RootCause Manager 📌 Location: Chatham - 2/3 days a week in office, plus flex hours 📌 Salary: £55k - £65k A specialist Bank are looking for a RootCause Senior Manager to lead the First Line RootCause Analysis... and what a bank … to make sure they can be that driving force within the Mortgage and Savings world. Anyway, the role! You will lead the First Line RootCauseAnalysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes … Based Testing. You will ensure that the framework and processes are in place to conduct effective rootcauseanalysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes more »
CAE. This includes technical audits of each site annually. An Authorising Engineer (AE) for the Communities Division is responsible for: Minimising performance deductions through rootcauseanalysis of non-compliance incidents; Auditing technical compliance (completion on planned maintenance to building services systems and equipment and the safe … and locations within the site(s), system(s), and/or Discipline(s) for which they have been appointed. They will also carry out rootcauseanalysis (RCA) of NCI causing financial deductions in PFI accounts to suggest specific solutions that prevent reoccurrences. The individual will need … Disciplines. Finally, the candidate should have excellent communication and interpersonal skills, strong analytical, problem-solving, and decision-making skills with the ability to complete RootCauseAnalysis (RCA), and high attention to detail and quality. This role involves conducting audits, investigating incidents, and demonstrating competence. The individual more »
Quality Engineer to identify opportunities for improvement to manufacturing and business processes through application of audits and data analysis. Works cross functionally to facilitate rootcause investigations and ensure effective resolution of issues. Ensures compliance with ISO 9001, product certifications, internal procedures, and customer requirements. Responsibilities: Improve processes … application of rootcauseanalysis, working with cross functional teams at all levels of the organisation. Collect and report First Pass Yield data, initiating rootcauseanalysis and facilitating improvements. Suggest and facilitate improvements to processes to ensure compliance to ISO 9001, internal procedures … in Engineering or equivalent experience 3 years minimum experience in a quality engineering role Experience with a range of quality engineering tools such as rootcauseanalysis, continuous improvement methodologies, 8D, FMEA, DOE, FAIR’s Experience of quality audit and inspection processes Package: Up to more »
results to support software validation efforts. Defect Identification and Resolution: Identify, document, and prioritise software defects, collaborating with development teams for timely resolutions and rootcause analysis. RootCauseAnalysis and Prevention: Perform rootcauseanalysis for defects and implement preventive measures more »
and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. They select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. The BA collaborates with stakeholders at all … Governance Board (FEGB), Delivery Governance Board (DGB)). Provide scoping services to help clarify business problems, objectives and potential solutions by using appropriate business analysis techniques including: Data Analysis, Process Analysis, Business Case Assessments and RootCause Analysis. Elicit and validate requirements through the effective … line with business needs. Essential skills: Experience delivering BA artefacts at pace to concurrent projects or programmes: Work Package and Problem Statement definition Impact Analysis, Gap analysis, RootcauseAnalysis Definition of Scope and Objectives, Stakeholder mapping RAID development Requirements Management: elicitation, documentation, validation, prioritisation more »
Ability to collaborate with multiple teams including: the Data Champions, Data Governance Leads, Digital Core MD Engagement Lead and Regional Data Stewards, etc. Detail analysis is needed to identify opportunities (trends) in the data that will trigger data cleansing activities. Being able to engage the business in cleansing activities. … required. Build additional DQ rules and/or Tools specific to Digital Core project if required Help DQ Lead & Digital Core project leads in rootcauseanalysis related to Master data. Manage conflict where DQ requirements of the project do not meet agreed standards and escalate conflict … to Digital Core Engagement Lead if required Provide development specifications to DQ DevOps Team and manage delivery through AGILE process (JIRA) Perform rootcauseanalysis and develop/implement fixes Execute test cases and verify test results to validate mass cleansing routines. Document and keep up to more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
and operational procedures meet these standards. You will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them. Rootcauseanalysis of non-conformancesis used to detect trends, ensuresuccessful preventative actions, andsetobjectives for further quality improvements. Work alongside the Production team … data is maintained and accurate in the systems utilised by the company. Assess performance by constantly identifying and sharing success factors, identifying bottlenecks, executing rootcauseanalysis, propose improvements. Lead and develop a small team. Skills/Experience Needed Digital Print background is ESSENTIAL! Strong communication IT more »
london (romford), south east england, United Kingdom
Chubb Fire & Security Ltd
Regularly engage at team meetings, report progress, trends, improvement opportunities and escalate concerns and non- compliance, Conduct site visits and investigate accidents with robust rootcauseanalysis Promote and assist in developing a culture that will achieve a safe workplace, free from occupational hazards that also protects … and Quality(9001) ISO standards and associated industry standards, this includes management of internal and external audits Competency in accident and incident investigation with rootcauseanalysis producing robust action to prevent re-occurrence Ability to communicate with all colleagues with the business, external clients and suppliers more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, rootcauseanalysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous rootcause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough rootcauseanalysis of major incidents and service disruptions to prevent future occurrences. Qualifications: Strong understanding of IT Service Management (ITSM) frameworks, particularly … Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to conduct thorough rootcause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
on-site and remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the … rare occasions outside of 8-5 hours. to triage and troubleshoot above said hardware and software, often under demanding time constraints, performing diagnostics and rootcause analysis. Providing planned and responsive Smartroom maintenance. Co-ordinate with external vendors for support as appropriate and managed end to end resolution. more »
NVQ Level) Minimum 5 years experience in a fast-paced manufacturing environment post training completion Good problem solving skills with ability to get to rootcause Job Objectives and Responsibilities Working as part of a team or individually, you will be responsible for scheduled maintenance, fault finding and … and electrical disciplines as required Attend machine and equipment breakdowns in a timely manner and apply sound engineering principals to diagnosis and repair Apply rootcauseanalysis principals to identify and subsequently rectify issues to deliver continuous improvement Maintain good maintenance record keeping as required Support the more »
inventory, , generating quotes, providing international shipping expertise, attending customer meetings, attending supply and demand planning meetings. All functions are critical for driving growth, improving rootcause/corrective action processes and operational excellence initiatives. A key responsibility will be to assist with global and strategic implementation of methodologies … Problem Solving • Customer Focus • Functional/Technical Skills • Process Management • Understanding of program management, operations, distribution, delivery performance and quality management system • Understanding of rootcauseanalysis, lean tools, procurement and supply chain management. • Familiarity with Sarbanes Oxley. • Exportation to international customers more »
Reading, England, United Kingdom Hybrid / WFH Options
DiSRUPT
inventory, , generating quotes, providing international shipping expertise, attending customer meetings, attending supply and demand planning meetings. All functions are critical for driving growth, improving rootcause/corrective action processes and operational excellence initiatives. A key responsibility will be to assist with global and strategic implementation of methodologies … and administrative skills. Numerate Attention to detail and quality. Problem Solving Customer Focus Process Management/Process improvement/Operational Efficiency skills Understanding of rootcauseanalysis, lean tools, procurement and supply chain management. Experience of Exportation to international customers desirable more »
and line stops to sales volumes. Promptly review and approve PPAPs, maintain records, and update departmental KPIs. Organises internal/external measurements and data analysis (part and process) as necessary to validate PPAPs. Creates and maintains inspection plans for incoming parts. Requesting and expediting supplier 8D reports for nonconforming … parts. Leads supplier rootcauseanalysis as required; verifying effectiveness of actions. Acts as Supplier Development Engineer when required, by working collaboratively with Sunswap's Systems Team and selected suppliers to deliver the expected level of Quality. Ensures that the Part and process developed use tools such … as DFMEA, PFMEA, Measurement System Analysis, Value Stream Analysis, Control Plan & work instructions. Being the representative of Quality for Sunswap within the supplier base through strong leadership, coaching and supporting engagement Driving and influencing internal and external stakeholders to achieve the company QCD objectives. Qualifications & experience Engineering degree more »
Manager, approving non-escalated changes. - Refine change and problem management processes to meet evolving business needs and industry standards. - Conduct IT problem investigations using rootcauseanalysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote more »
Reading, England, United Kingdom Hybrid / WFH Options
Bp Energy
assets, research and compliance. Providing technical advice and guidance as required. Develop and share expertise to facilitate continuous improvement within the team. Acquisition and analysis of data plus development and maintenance of data management system Report writing and presentation of results. Essential Education: Degree in engineering/science or … installation, networking and hardware. Development and operation of experimental physical tests. Experience of server commsioning and operating benchmark tests. Experience of data acquisition and analysis of data. Experience of writing technical reports Desirable criteria Experiance of working on IT and network systems and data storage and handling Advanced knowledge … relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agility tools, Business Requirements Analysis, Collaboration, Continuous improvement, Creativity and Innovation, Data Analysis, Experimental Design, Formulation Deployment, Group Problem Solving, Intellectual Asset Management, OMS and bp requirements, Personal more »
skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or rootcauseanalysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity with more »
appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting rootcauseanalysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging more »
london, south east england, United Kingdom Hybrid / WFH Options
Sure Exec Search
transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform rootcauseanalysis, and implement remediation actions more »
Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
performance and reliability of QRT’s infrastructure and applications. Implement and refine monitoring, logging, and alerting systems to detect and address issues proactively. Conduct rootcauseanalysis for incidents and implement solutions to prevent recurrence. Automation and Efficiency: Develop and maintain automation scripts and tools using Ansible more »
CD tools. • Using tools such as JIRA for tracking progress and traceability. • Reviewing code with your teammates to provide assurance on a release. • Resolving rootcauseanalysis and troubleshooting solutions. • Using fundamental tools and languages E.g. Google Cloud SDK, SQL, Linux, PowerShell, Shell Scripting, HTML and CSS. more »