1 to 7 of 7 Permanent Service Catalogue Jobs in the South East

to best practice. The Cloud Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group Functions Cloud … capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development … skills, flexibility and capacity to meet objectives. Working in collaboration with the Service Management team, develop and maintain a Service Catalogue for Cloud Service with aligned service standards (KPI/SLAs). Ensure capability is in place to deliver against commitments more »

to best practice. The Oracle Capability Lead will help shape a high performing technical capability whose focus will be delivering technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group Functions Oracle … capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development … skills, flexibility and capacity to meet objectives. Working in collaboration with the Service Management team, develop and maintain a Service Catalogue for Oracle Service with aligned service standards (KPI/SLAs). Ensure capability is in place to deliver against commitments more »

Service Request Analyst Location: Flexible Work Location (1 day per week from the Camberley office) Job type: Permanent, full time (Standard 37.5 hours) Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of the Service Centre team. Due … effectively work from home, AND travel to the Camberley office at least 1 day per week for collaborative working (locally agreed). The Service Request Analyst is responsible for the end-to-end delivery and coordination of Service Requests received by our Public Sector enterprise clients. … to meet critical requests Adherence to all policies and procedures Heirachical and functional escalation management - training provided Contribute towards the Service Request catalogue to ensure its fit for purpose Provide guidance to end users where processes are not being followed Highlight any issues in relation to "scheduling more »

SQL, Windows, VPN, SharePoint, Exchange, CCIA, MCSA, Cisco, CCNA, MSP Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading Managed Service Provider (MSP), as an IT project engineer. In this pivotal role … and recommendations. Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed within … specific knowledge of the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalogue and how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for entering time and expenses more »

IAM and Security then this could be the ideal next move for you! What you’ll be doing Maintaining the IAM Service Catalogue as presented to our diverse user base, ensuring workflow is consistent and all approvals are managed in a way that meets rigorous audit standards … delivering automated access provisioning and integrating with other core IAM products such as IdentityNow Qualifications What we’re looking for Experience of developing ServiceNow Catalogue items, including workflows and approvals. Experience of REST API’s and JSON Someone that isn’t afraid to ask questions if they are unsure more »

Drive the PMO activities around planning, plan tracking, and RAID management in a projects and programmes. Key Accountabilities: Delivery of the service catalogue offered by the DDT PMO team. Build and maintain relationships with Programme Teams leadership, ensuring Customer requirements are met. Working collaboratively with the wider more »

site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality requests Build Service Catalog items & workflows As requested, lead aspects (e.g. demos/training/solutions) of the overall development to deliver successful outcomes for the customer. … of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other more »