Technical Service Delivery Manager Chatham up to £45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms … WiFi, Mobile Services, Engineering, Networking etc is essential . The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical … any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for the role, you should more »
Your new company Our client are a large, multi-national facilities management organisation and they are hiring a Technical ServicesManager to join their team on a permanent basis. This role will offer the opportunity to work at a prestigious site in central London. Your new role As … Technical ServicesManager, you will provide unparalleled technical leadership and operational excellence within our ... APCT1_UKTJ more »
Professional Services Resource Manager Southampton Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS Resource Manager is responsible for planning and coor... more »
fuel car, laptop, phone, expenses. Ideally you will come from a roofing or construction background, and a have a good technical appreciation. Technical ServicesManager, Project Manager, Site ServicesManager or similar to manage site based activity within the South of England. Working... more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Mitchell Maguire
Technical ServiceManager Windows, Doors & Curtain Walling Job Title: Technical ServicesManager Windows, Doors & Curtain Walling Job reference Number: 272150-1315-2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding … + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical ServicesManager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors … management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of more »
Southampton, Hampshire, South East, United Kingdom
Speedy Hire
ServiceManager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider … with the widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a ServiceManager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring … excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors more »
SERVICE & PARTS MANAGER Job Brief We are looking for aService & Parts Manager to join our team and act as a liaison between our customers and our Technicians. ServiceManager responsibilities include management of 2/3 Technicians, greeting customers, listening to their … work - Monday to Friday 8am - 5pm Responsibilities Management of 2/3 Technicians which involves planning and scheduling their work loads. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Using your knowledge of our products and services to sell or provide … in-depth information about available parts and service options to customers and provide estimates for any work required Liaise with customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Responsible for the complete inventory of all stock more »
Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a … passion for delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining … high levels of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation more »
you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support ServicesManager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. Your role will involve managing … birthday day off, as well as the option to buy and sell holiday Company Car Scheme, Car Allowance or Company Car entitlement Generous Manager Defined Contribution Pension Scheme Management Incentive Scheme Private Health Insurance Introduction of KBR benefits, with a wide range of core and additional benefits for more »
Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the ServiceManager (Lighting and Electrical) with the delivery of more »
should be emailed in the first instance to: Tony Hamilton – Managing Director – Hamilton Hunter Ltd "Hamilton Hunter has additional vacancies for Business Development Manager, Business Development Consultant, Field Sales Consultant, Territory Sales Manager, Sales Executive, Sales Representative, Account Director, Account Manager and Account Executive more »
ServiceManager/Technical Manager £45,000 - £55,000 Plus Car Allowance - £5,000 My client based in the South East is looking for a ServiceManager to work within the office and help support and run the Service Team. They … Engineer who would like to progress into the role or somebody with the experience to jump straight into the role! Main Responsibilities for a ServiceManager Managment of the Service Department Managment of the Service Engineers across Fire and Security Other duties will depend on … experience and training required Requirements for a ServiceManager Strong Knowledge across; Fire Alarms, Intruder Alarms, CCTV and Access Control Systems Senior experience of managing/supervising other Engineers Package on offer for a ServiceManager Basic Salary - £45,000 - £55,000 - Depending on more »
Bracknell, England, United Kingdom Hybrid / WFH Options
Step Ahead Recruitment
ServiceManager – SaaS/Telecoms/UC - Bracknell - £60k-£70k + bonus/benefits As our client expands globally, they are looking for a talented ServiceManager to support their growing customer base in the UK. The ServiceManager will take … responsibility for the end-to-end customer experience. The ServiceManager will act as customer champion ensuring that expectations and contractual obligations are met. What’s in it for you? Up to £110,000 basic salary (negotiable DOE) Excellent commission structure Company annual bonus scheme 25 days … market and challenges with particular focus on the development of a strategic partnership. Act as the customers’ advocate ensuring that their business requirements and service expectations are understood by the relevant teams Anticipate service management challenges and feed into the Consulting service issues/ideas for improvement more »
Role: Service Desk Manager Location: Southampton Salary: Up to 40k DOE Digital Waffle is looking for a Service Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience … on a Service Desk, or who has been working on the third line with a solid understanding of processes that are looking to take the step into a management position. Key Skills: Microsoft stack (Azure, AD, Exchange etc) Networking (TCP/IP, DNS, DHCP, etc.) Firewall, Router and Switch … VPN Key Responsibilities: Foster a collaborative environment that leverages knowledge sharing and promotes individual skill development in areas like incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. more »
ServiceManagerServiceManager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a ServiceManager to support their UK customer base, taking responsibility for … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be … advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley@SpectrumIT.co.uk or more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
VMU ServiceManager Location: Reading (Fleet VMU site), Berkshire Salary: Competitive salary & Bonus opportunities available. Hours: Monday to Friday, 45 hours per week. Flexibility required. Benefits Working for an official UK Best Workplace and a UK Best Workplace for Development. Working with our award-winning team we … have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winn... more »
Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the ServiceManager (Lighting and Electrical) with the delivery of more »
collaborate to push the boundaries of tech while keeping client needs front of mind. The next step in your career starts here! Technology ServicesManager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK, in order to provide … improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »
Anderselite are currently recruiting for a Technical servicesManager for a permanent opportunity with a leading property management and real estate services firm based in London. You will be responsible for conducting energy management audits, developing improvement plans, and managing the execution of small-scale engineering projects across more »
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. Facilitate … effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and implementing changes to more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »