1 to 25 of 227 Permanent Services Delivery Manager Jobs in the South East

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they … West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk … performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Primary technical support advisory to the service manager on all service related incidents and problems Primary responsibility for taking over major impacting service incidents, owning the investigation, diagnosis, identification of root more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they … West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk … performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Primary technical support advisory to the service manager on all service related incidents and problems Primary responsibility for taking over major impacting service incidents, owning the investigation, diagnosis, identification of root more »

Liberty has an exciting opportunity for a Service Delivery Manager to join our team, based in our Havant Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £45 to £50,000.00 … organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service Delivery Manager role are: Manage multi-disciplinary teams across service … repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and more »

00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in … reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. … management - the path to live Support the cross-functional teams with the transition to live - service acceptance process. Ensure effective end-to-end service delivery of services through day-to-day interaction with established IT and Product teams Ensure there are robust procedures and processes within the application more »

Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced Repairs Services Delivery Manager to work within their Property Services department, THS Thrives Homes Services our in-house team who carry … the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: Supporting the delivery of team objectives by actively encouraging good performance and promptly dealing with poor or below standard performance or behaviours. Ensuring effective communication with team … encourage Continuous Professional Development. Encourage team creativity and innovation and create an environment for this to develop. Review policies and procedures relating to the delivery of building and building services maintenance works, ensuring they are in line with legal requirements and good practice with the support of Head more »

Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This … be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they more »

Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee the daily … operations in a defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to meet performance … health and safety policies and equality and diversity commitments. If you are a proactive and motivated professional with a proven track record in service delivery and management, we invite you to join our team and help us provide exceptional housing maintenance services while contributing to our organization's more »

Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the Service Manager (Lighting and Electrical) with the delivery of the cyclical routine maintenance, defect repairs, capital investment projects, inventory management and the issuing and … support asset renewal schemes through MCI. Maintain the cyclical and reactive maintenance work plans for East Regions Lighting and Electrical assets and ensure the delivery of planned works (including site visits/supervision) are completed to a satisfactory standard, tracking. Ensure cyclical and reactive maintenance workplans are well integrated more »

Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits which … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety standards … at least 10 individuals. Possession of an NVQ Level 3 or equivalent qualification in Construction, HGV, Plant, or Agriculture would be beneficial. We are Services, Machinery and Trucks (SM) GB and are an internationally recognised market-leading distributor of Volvo Construction Equipment. SMTGB prides itself on being an equal more »

in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer … escalation point for customer issues at all times. Take additional responsibilities as allocated by Director of Service. Work with other Service Managers for Service Delivery, project support and quotes where required. Actively manage service cost base, closely monitor service overtime, costs and expenses of team. Challenge increases in cost … engineering practises, create a culture of professionalism, control and planning, upskilling teams to provide prompt professional services. Candidate Requirements Proven extensive as service manager or technical supervisor managing a team. A strong communicator with excellent written and oral communication skills. Able to articulate both the Product and more »

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage more »

Technical Services Manager Highly critical building Essex - 70k Do you live in Essex? Are you fully electrically qualified? Have you got a proventrack recordin the maintenance of critical buildings? If so please read on... An excellent opportunity has arisen to join one of the UK's … leading companies in the facilities industry. They currently maintain a number of hard services maintenance contracts across the UK and are looking for a technical services manager to work on a high profile,critical building based in Essex. The main purpose of the job will … HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff and clients. more »

XBP Europe is an innovative, future-oriented provider of invoice and payment solutions. With a presence across EMEA, we have our own technologies and services and can draw on decades of industry-relevant experience. Invoices and payment processes are increasingly cross-media and paperless. This is where XBP Europe … s collaborate to push the boundaries of tech while keeping client needs front of mind. The next step in your career starts here! Technology Services Manager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK … tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »

Professional Services Resource Manager Southampton – Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage … schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications … Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it’s important to be able to manage their time effectively. To meet deadlines more »

A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between … This is an excellent opportunity to progress your career with a well-established company! About Us With 15+ years of experience, theICEway provides IT services and technology consultation to help clients in the cruise, travel and healthcare industry achieve their business goals and strategies. Over the years, theICEway has … Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager more »

the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations, consistently meeting agreed service targets and ensuring high levels of customer satisfaction. Develop and maintain a comprehensive service improvement roadmap for … values and culture, and encouraging behaviors that promote teamwork and excellence. Requirements for the role: At least 3 years' experience in an IT Service Delivery role, demonstrating a solid understanding of business processes and performance measures. Possess people management skills, with extensive experience in stakeholder management and strong coaching … applications. IT and business work experience with a broad range of exposure to various technical environments and business segments, including extensive experience in service delivery, shared services, resource management, and management of third parties in the delivery chain. Working knowledge of the industry, major business processes, and more »

JOB TITLE: AE Technical Manager LOCATIONS: UK National WORKING HOURS: 40 hours per … week REPORTS TO: QHSE Director SALARY: Competitive ROLE OVERVIEW AND PURPOSE Technical Lead ABM Technical Solutions Assist Management teams and other stakeholders in the delivery of all services within the scope of the role and provide shoulder to shoulder technical service input as required in order to enhance more »

AWE is currently recruiting for a Production Delivery Senior Manager! Location - Basingstoke/Reading Package - £59,440 - £75,000 dependant on skills and experience plus allowances Closing date for this role is 20/06/2024 As part of our People Promise, AWE (one of … Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life … shifts) to ensure adequate SQEP and programme delivery. This includes daily engagement with other functions to ensure appropriate overall prioritisation in line with programme delivery requirements. Provide direction to ensure that Visual Management and the Operational Status boards are routinely updated, KPIs are focussed on the key issues and more »

retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions. Job Description We’re recruiting for a Senior Product Delivery Managerto join us. We’re offering a competitive base salary and strong benefits package. What you'll be doing: Acting as the product owner … Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership more »

environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring … needs Handling and overseeing the escalation of complex issues, ensuring appropriate resolutions are achieved Overseeing routine system maintenance, including updates and backups Overseeing the delivery of IT Support to clients, ensuring high levels of customer satisfaction. Managing ticket queues and escalations Overseeing Technical Support work queue and liaise with … Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working more »

Position Service Manager Industry Water Hygiene/Treatment Location Aldermaston (Within 25 miles) Salary/Package £35,000 - £45,000, Company Veh/Allowance, Fuel Card, Holidays & Pension, Expenses & Technology, & Career progression. Client My client is a water treatment/environmental services company, working primarily within … the commercial/building services/swimming pool/hotel/industrial sectors. They are a serviced-based operation providing chemical treatments and expertise with an emphasis on good service and speedy communication - with a range of clients including airlines, schools, hospitals, local councils, and commercial buildings. Position The … Be able to carry out quality analysis of service reports and audit site works. Be able to run a team of engineers to ensure delivery of planned service calls and reactive maintenance across the service area. Ensure business policies and processes are effectively communicated & implemented. Provide on-site backup more »

Project Manager/Project Leader/Electrical Project Manager required to join a global manufacturer within the electrical industry. Project Manager/Project Leader/Electrical Project Manager shall oversee projects within the critical power/UPS systems … and Method Statements (RAMS). Organize factory acceptance testing (FAT) and equipment installations. The Project Manager will own the entire Project delivery relationship with important clients and through high level, highly proactive engagement will be constantly alert to opportunities to develop, improve and maintain that relationship. … Reporting to the Senior Project Manager you will be responsible for the delivery for installation of small to large Critical Power products working remote and visiting customer sites when required, mainly in and around London. Perform consulting services at customer sites as well as over more »

Project Manager/Project Leader/Electrical Project Manager required to join a global manufacturer within the electrical industry. Project Manager/Project Leader/Electrical Project Manager shall oversee projects within the critical power/UPS systems … and Method Statements (RAMS). Organize factory acceptance testing (FAT) and equipment installations. The Project Manager will own the entire Project delivery relationship with important clients and through high level, highly proactive engagement will be constantly alert to opportunities to develop, improve and maintain that relationship. … Reporting to the Senior Project Manager you will be responsible for the delivery for installation of small to large Critical Power products working remote and visiting customer sites when required, mainly in and around London. Perform consulting services at customer sites as well as over more »

Our Role Programme Delivery Manager We require an experienced Programme Delivery Manager to oversee Bespoke and Larger Scheme activities who will be based across the Thames Valley region and reporting into the Framework Manager. We pride ourselves on hiring and retaining fantastic … risks are identified early, and mitigated where possible, with issues and blockers escalated immediately to the Framework Manager Report project and services performance SHEQ, Time and Cost, monthly to allow portfolio performance reviews to be held between the Framework Leadership Team and client Work closely with … and Construction Management in the capacity of Principle Contractor Strong Technical understanding Water Networks Experience of working on NEC4 style contracts Track record of delivery of project portfolios Strong commercial, financial and analytical skills Flexibility and adaptability to be able to respond rapidly to unexpected events, having the ability more »

Contracts Manager Roofing Systems Job Title: Contracts Manager Roofing Systems Job reference Number: 699491-4443-2496 Industry Sector: Contracts Manager, Project Manager, Industrial Roofing, Flat Roofing, Commercial Roofing, Waterproofing, Liquid Applied Waterproofing, Waterproofing Membranes, Liquid Applied, Flat Roofing … Contracts Manager Roofing Systems will involve: Contracts Manager position dealing with a high quality range of roofing contract services; flat, pitched, asphalt, single ply, hot melt, slating, tiling, liquid applied & felt Managing all aspects of the contracts from the tender stage all the … through to the completion Monitoring all site activity; organising all site workers, collating risk assessments and carrying out health and safety checks Organising the delivery of all materials that will be needed on site and ensuring they arrive on time Keeping all works moving smoothly and ensuring that project more »