Overview Reporting to the Process Engineering Manager, the Production SupportEngineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring more »
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the … On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be … to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to more »
Our client is a well-established developer of specialist electronic equipment. They are seeking an Electronic Product SupportEngineer to join their team. The Role Provide technical support for both the Engineering and Production departments; often being the go-between for these teams to find a solution. … Support design team through development process. Able to identify the root cause and propose solutions. First point of technical contact for the production team when they have queries. Work within engineering team to support formal qualification of products. Preparing units for qualification. Creating test plans. Attending test house … to supervise/support testing as required. Come up with creative ideas for test solutions both for development and production verification. Own the design of any jigs and fixtures; taking requirements and producing a solution. The Candidate Electronic engineering qualifications – ideally degree. Experience in formal product certification. e.g CE more »
The Opportunity Our client is looking for an Integrated Product SupportEngineer to join their team based in Romsey. In this role, you will have the opportunity to use your supportability experience and determination to influence and advise various business functions, including engineering, project management, bid teams, services … and portfolio management, and sales. You will be responsible for promoting and implementing IPS (Integrated Product Support) activities, as well as identifying and managing IPS risks. Primary activities include: Carrying out new and in-service product and system supportability analysis. Providing high levels of confidence in our capability to … meet the internal and external customer ILS (Integrated Logistic Support) support requirements. Growing the service and support function within the business in line with the Head of Customer Support Services direction. Providing IPS insights and inputs to future and current customer supportability requirements. Supporting the engineering more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: Technical SupportEngineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »
Overview Reporting to the Process Engineering Manager, the Production SupportEngineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring … to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to more »
Job Title: 1st Line SupportEngineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line SupportEngineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »
our staff have the chance to live a fulfilling life beyond the workplace. Position overview: An exciting opportunity to join Saab Seaeye's product support team, supporting a wide range of leading electric underwater robotic products including Saab Seaeye's new electric work class vehicle (eWROV) and new electric … manipulator. The role is to complement the existing support team with a focus towards electrical, electronic and robotic systems. Key accountabilities and responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as … a focus on electrical manipulators and robotics Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support Carry out hands on fault finding and repairs of electro-mechanical systems Provide technical support to internal stakeholders such as the aftersales team more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Verto People
Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network SupportEngineer required to join a global leader of flight tracking based in Havant. You will be joining a small and dedicated … team to enhance and take ownership of the global network of tracking receivers. The successful Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network SupportEngineer will have at least a … Havant. Package Up to £30,000 Hybrid working 37.5 hours per week 33 days holiday (inc bank holidays) Pension scheme Private Healthcare Graduate Network Engineer/Graduate Technical SupportEngineer/Junior Network Engineer/Junior Network SupportEngineer/Graduate Network Supportmore »
The Opportunity Our client, a leading Defence and Security company, is seeking an Integrated Product SupportEngineer to join their team in Woking. In this role, you will utilize your supportability experience to influence and advise various business functions, including engineering, project management, bid teams, services, and portfolio … management. You will play a key role in promoting and implementing Integrated Product Support (IPS) activities and identifying and managing IPS risks. Primary activities include: Conducting new and in-service product and system supportability analysis. Ensuring high levels of confidence in meeting internal and external customer ILS support requirements. Growing the service and support function within the business, in line with the direction from the Head of Customer Support Services. Providing IPS insights and inputs to portfolio managers, campaign managers, and BU leadership for future and current customer supportability requirements. Supporting engineering functions in carrying more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Shift F5
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer … with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing more »
unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking a talented and motivated Customer SupportEngineer to provide the highest level engineering support on event to our GT3 Customers competing around the globe. Key Responsibilities. Provide engineering … support to customers on events and tests as required. To include programming of electronic control units and setting of car systems to maximise performance and reliability. Ensure efficient operation of the car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide … plans and being self-sufficient. Integrate well into different customer teams and respecting their culture. Surpassing customer expectations and delivering the highest level of support in the harshest of environments. Creativity. Endeavour to find new ways of doing things and learn from past experiences What We Can Offer You. more »
Job Title :2nd Line SupportEngineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … line engineers will also be expected to troubleshoot and resolve issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that … puts staff and students first will be of key importance Key Responsibilities: Deliver high quality customer support in the troubleshooting and resolution of technical support issues Providing expertise to support the Planning and development of IT Supporting 1st line teams Update the ticketing system, ensuring the call more »
2nd Line SupportEngineer/Customer Service 2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do … not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire more »
by helping businesses reduce their energy costs, improve control and achieve environmental goals. Offering a wide range of solutions and services from project installations, support services and integrated energy management solutions 24/7/365 to many of the UKs leading businesses. You will also be required to … be on call for emergency or breakdown purposes, on a rota basis (Standby allowance) Role Purpose: As a BEMS SupportEngineer, you will play a crucial role in maintaining and enhancing the building management systems to ensure optimal performance across a number of clientswithin the Central London/… control systems to ensure the smooth operation and will have experience andknowledge of Siemens Desigo XWorks. What you will be doing: As a BMS Support Service Engineer you will be conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control more »
St. Albans, Hertfordshire, South East, United Kingdom
Connexa
Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the … and monitor network performance to ensure optimal operation. Perform regular system updates, patches, and security measures to maintain system integrity. Document and track all support requests, ensuring timely and effective resolution. Collaborate with other IT team members to escalate and resolve complex issues. Provide training and guidance to end … users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role. Previous experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: Technical SupportEngineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technical support for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »
Hatfield, Hertfordshire, South East, United Kingdom
First People Recruitment Limited
have experience supporting production to ensure the processes run smoothly? Are you able to troubleshoot IT problems and update software ? If so, this Production SupportEngineer is perfect for you. This Production SupportEngineer role is working for a manufacturer in Welham Green , Hertfordshire . The more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service … clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an … exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate more »
The Opportunity Our client is currently seeking an Integrated Logistics Support (ILS) Engineer with supportability experience to join their team. In this role, you will have the opportunity to influence and advise various business functions, engineering, project managers, bid teams, services and portfolio managers, and sales by promoting … and implementing ILS activities. You will also be responsible for identifying and managing ILS risks to support projects. Primary activities include: Carrying out new and in-service product and system supportability analysis. Providing high levels of confidence in our capability to meet internal and external customer ILS support requirements. Sustaining the growth of the service and support function within the business in line with the Head of Customer Support Services direction. Providing portfolio managers, Campaign managers, and BU leadership with ILS insights and inputs for both future and current customer supportability requirements. Supporting the engineering more »
Job Title : 2nd Line SupportEngineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line SupportEngineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of … technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver high quality customer support in the more »
Senior IT SupportEngineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior IT SupportEngineer to join an established IT Team in an educational organisation. This role involves working closely … with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which … the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type supportmore »
Technical SupportEngineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical SupportEngineer, please do read on: Summary The Aura Technical SupportEngineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time more »
IT Support Analyst/IT SupportEngineer An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis IT Support Analyst/IT SupportEngineer Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »