101 to 125 of 144 Permanent Support Engineer Jobs in the South East

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service … clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an … exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to … have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire to learn and more »

including Fire, Police, NHS and Local Authorities. These products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap developments … with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customer support for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and cover to … other systems as appropriate. Key Areas of Responsibility Service Desk Support Following standards and processes for service desk support Working with colleagues on consistent approaches to how we prioritise, handle, manage and resolve L1/2/3 issues and incidents Triaging calls and working with colleagues on more »

Our client is a well-established developer of specialist electronic equipment. They are seeking an Electronic Product Support Engineer to join their team. The Role Provide technical support for both the Engineering and Production departments; often being the go-between for these teams to find a solution. … Support design team through development process. Able to identify the root cause and propose solutions. First point of technical contact for the production team when they have queries. Work within engineering team to support formal qualification of products. Preparing units for qualification. Creating test plans. Attending test house … to supervise/support testing as required. Come up with creative ideas for test solutions both for development and production verification. Own the design of any jigs and fixtures; taking requirements and producing a solution. The Candidate Electronic engineering qualifications – ideally degree. Experience in formal product certification. e.g CE more »

Our wonderful client based in Weybridge are looking for an IT Support Engineer to join their team. This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance. If you have experience in Computer Network and Communication … resolve technical issues and excellent communication skills then this role would be for you. The role of Insight Executive/Analyst involves: Provide technical support for employees and clients Main point of contact for technical queries Operating security systems Responsible for system maintenance Providing security support and checks … MS Windows skills Ability to logically resolve technical issues Excellent communication skills Knowledge of IT infrastructure Great customer focused skills Experience working in customer support Speak, writing and reading in Korean Please apply for more information on this great opportunity. In return our client offers outstanding benefits. more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will have a broad … technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers and Firewalls would be an more »

We are currently recruiting for an IT Support Engineer to join a growing service provider in Buckinghamshire, this will be a permanent role paying £32,000 p/a with a great benefits package also. Key Skills required; Strong IT support experience - predominantly windows technologies (2/ more »

JOB TITLE: SC cleared Solution Support Engineer LOCATION: Aldermaston, SALARY: £56,525 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals Purpose of the … a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on … issues end users might be facing and drive improvement and simplifications to help end user process Maintain good working relationship with key stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills more »

Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Camberley? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products more »

Application Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Application Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or Reading. The … organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Application Support Analyst will have: Proficiency in both written and verbal communication in German and English is … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »

Overview Reporting to the Process Engineering Manager, the Production Support Engineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring … to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to more »

We are currently recruiting for an IT Support Engineer to join a growing service provider in Buckinghamshire, this will be a permanent role paying £32,000 p/a with a great benefits package also. Key Skills required; Strong IT support experience - predominantly windows technologies (2/ more »

JOB TITLE: SC cleared Solution Support Engineer LOCATION: Aldermaston, SALARY: £56,525 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals Purpose of the more »

We are currently recruiting for a Senior IT Support Engineer to join a growing service provider in Buckinghamshire, this will be a permanent role paying between £35,000 to £40,000 p/a with a great benefits package also. Key Skills required; Strong IT support experience more »

a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The Secondary Systems Support Engineer will manage Mitsubishi Electric Europe UK Branch - Power System Groups (PSG) interests in the Secondary System Support Contract. You will be … MELCO. You will prepare drafts of technical bid evaluations bid evaluations; liaise with suppliers to receive the best technical solution and services. Again with support from the PM and Procurement Manager you will also ensure items are delivered on time. You will effectively manage and report progress of any … test changes in the Substation Control System databases prior to implementing on the Client’s substation sites. Prepare FAT/SAT documentation if needed Support FAT and SAT exercises where necessary. Manage inventory of control assets Develop spares strategy and ensure spares strategy will meet performance objectives and are more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot … and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active … Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications more »

Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the … and monitor network performance to ensure optimal operation. Perform regular system updates, patches, and security measures to maintain system integrity. Document and track all support requests, ensuring timely and effective resolution. Collaborate with other IT team members to escalate and resolve complex issues. Provide training and guidance to end … users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role. Previous experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service … clients, working on BAU support calls. The ideal candidate will already h... more »

The Opportunity Our client is looking for an Integrated Product Support Engineer to join their team based in Romsey. In this role, you will have the opportunity to use your supportability experience and determination to influence and advise various business functions, including engineering, project management, bid teams, services more »

quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum of more »

The Opportunity Our client, a leading Defence and Security company, is seeking an Integrated Product Support Engineer to join their team in Woking. In this role, you will utilize your supportability experience to influence and advise various business functions, including engineering, project management, bid teams, services, and portfolio more »

about this opportunity carefully, then use the application button below to send your CV and application. Our client is looking for an Integrated Product Support Engineer to join their team based in Romsey. In this role, you will have the opportunity to use your supportability experience and determination more »

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing more »

IT Service Desk Engineer** Junior to mid level - 1-3 years of experience £30-£40k per year Onsite 4 days, 1 day work from home Retail Business Circa 1200 employees Responsibilities: · Handle inbound calls, emails, self-service and in person visits to the Service Desk. · Log all incidents & service … SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »

Application Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Application Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or Reading. The … organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Application Support Analyst will have: Proficiency in both written and verbal communication in German and English is … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicat... more »