Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the two Operational knowledge of Windows and MacOS environments (Win10/Mac OSX/iOS) & Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS Working knowledge … Workspace for Education, Microsoft 365, Azure and more Strong knowledge of Group Policy management Strong knowledge of Roaming User profiles Technical knowledge of AppleMac hardware & software (including Mac OSX/iPad/iPhone) Working knowledge of common user applications: including Microsoft Office applications (2016, 2019, MS365), Google more »
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where … where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe … Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOSmore »
