1 to 1 of 1 Permanent Service Desk Engineer Jobs in South London

Building and configuration of Laptops, MACs and PCs to required and standardised setups and procedures Answering telephone calls from customers promptly with excellent customer Service skills in a positive, can-do, customer focused manner at all times. Recording, managing and closing support calls to ensure quick valid response and … resolution, and prevent non-compliance to Service Level Agreements (SLAs) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception and satisfaction to all customers, at all times more »