Monday to Thursday and 08:00 – 16:00 on Fridays As a Desktop Support Engineer your role will involve: • Desktop / Laptop / VDI build, configuration and deployment to end users • Software installation / deployment • Smartphone deployment • Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential to provide support across … Microsoft Office 2010 onwards • Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role • Knowledge of Microsoft SCCM and OS / Application deployment • Good verbal communication: ability to communicate to all levels • Good written communication: concise and accurate call logging, documentation and email correspondence • Good more »
s work the successful candidate will need to be able to obtain SC Security Clearance. As a Desktop Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team … with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential … Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good more »
Main Duties: To replace desktops, laptops, monitors and phones when applicable, enabling a quick resolution with minimum inconvenience to the end user Perform Breakfix on all desktop equipment To perform IMAC activities To perform daily backup checks as required Complete all allocated calls … Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements. Carry out any 'ad hoc' tickets / non ticketed / project work as and when required. To be compliant with health and safety company policy and legislation at all times. … Skills / Experience: IT engineering experience - ideally 2 years A good understanding of analytical troubleshooting A good understanding of networks and windows Operating systems Must be able to diagnose and repair desktops and laptops Desktop and laptop accreditation desirable Knowledge of specific customer software desirable Full UK Driving Licence more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting … support experience Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance … SC clearance Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
of IT support queries, ensuring swift and efficient ticket resolution. Embarking on on-site customer visits, utilising your problem-solving skills, and resolving break-fix issues. Keeping a vigilant eye on servers, networks, firewalls, storage, and telecoms to make sure everything is running smoothly … experience in a 2nd Line Support role (minimum). You'll need to have a background working on a service desk within an MSP / IT Reseller (preferable) or customer-focused IT support environment. You'll need to demonstrate deep expertise in supporting Microsoft 365, Exchange Online and Azure … Virus, and key networking principles You will need to have a valid driving license for travel. Additional knowledge of technologies such as Firewalls, VMware / Hyper-V, Backups and N-Able would be highly advantageous Location: Poole, Dorset (office-based) Working Hours: Core hours are 7:30am to more »
