Band 5 IT Systems Officer - Bath NHS House
Bath, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Avon & Wiltshire Mental Health Partnership NHS Trust
Systems and Processes. You will have excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. Experience and understanding of how administration & clinical processes work together and how to support clinical systems would be desirable … in the configuration, testing, tuning of IT systems appropriate to the role supporting deployment of patches, upgrades and managing individual tasks through the change management process. 4. Responsible for liaising with stakeholders to promote understanding of Trust systems providing support and training as necessary. Articulate and collate their requirements. … who have experienced mental health problems and ability to cope with behaviour which may be challenging at times. Experience Essential Good understanding of incident management within Call Centre/IT Service Desk environment. Good understanding of logging calls and incidents with 3rd Party Suppliers and their processes. Knowledge of more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
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