with some on-site visits to customers and clients would be required with this role. Role and responsibilities Provide 1st Line customer facing and remote support structure. Provide internal IT support when required. Helpdesk and incident management. PC and server configuration. Firewall configuration and troubleshooting. Daily system checks including … Policies, DNS, DHCP troubleshooting and administration. Microsoft Exchange/Exchange Online. Microsoft Office 365 – Fundamentals of stand alone Office 365 and Azure Sync environments. RemoteDesktop Servers. Desktop Support – Windows/Mac/RemoteDesktop Session/RDS Farms. Networking protocols including TCP/IP. more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
DK Recruitment
Provide assistance by phone, email and/or using a ticket management system Update the internal knowledgebase with issue resolution details Tech stack Microsoft RemoteDesktop Services Network Support Office 365 & Azure PowerShell Windows Server Location: Exeter/2 days per week WFH. Benefits: Paying up to more »
/IT Service Desksupport experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … OS, remotedesktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (Desktop Engineer, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Ability to commute to more »
