Servicedeskteamlead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a servicedesk engineer to lead a team with this organisation. As a servicedeskteamlead, you will be joining an organisation that provides … within the team. As a servicedeskteamlead you will be serving as a teamleader for an experienced team that acts as the first point of contact for internal and external customers, ensuring prompt and professional communication more »
IT ServiceDeskTeam … Lead - £35,000 - £40,000 Bournemouth This is a great opportunity for an ambitious IT ServiceDeskTeamLeader looking to join a company that take career development seriously, who have recently been certified as a Great Place to Work. You will spearhead … the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 servicedesk analysts, manage IT development install requests, co-ordinate with 3rd party supplies, and more »
ServiceDeskTeamLead | Bournemouth | Hybrid | £40,000 + Bonus Your new company I’m working with the UK’s leading developer and manager of retirement communities; they provide high quality homes to exacting specifications. This role is based in their Bournemouth Head Office … with the expectation that you will be required to travel to sites. Your new role As the IT ServiceDeskteamlead you will provide services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. … Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing teamleader support in a similar role What you'll get in return Competitive salary and bonus scheme Company pension scheme Life Assurance Professional Subscriptions paid more »
Join our dynamic team! We are a leading Managed … Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: ServiceDeskTeamLeader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the ServiceDeskTeamLeader, you'll report to the IT Manager, overseeing our servicedesk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our more »
IT ServiceDeskTeamlead, £35-40k + Benefits, Bournemouth Are you a ServiceDesk professional and looking to lead an IT Support team? Capable of managing a team of 4 and act as a … technical point of escalation for ServiceDeskteam, providing enhanced support whilst leading and managing the team to provide good service and meet SLAs. In this role, you'll handle various aspects of IT support, including … incident and request management, knowledge and asset management, and ensuring continual service improvement while following ITIL best practices. You will lead the team to daily tasks involve system checks, documenting processes and end-user guidelines, and adhering to company policies. To excel, you'll need a more »
Job Description This is a key role as the acting lead for our global headquarters in the servicedesk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new … DevOps model being introduced, it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the ServiceDesk ticket system, ensuring processes and best practice are followed, executed correctly and improved. Playing a key role in 24/7 global IT support will be critical whilst following triage processes to resolve issues. You will also act as a point of escalation to other more »
brands and fast food chains. This rapidly growing company has been operating for over 30 years and are looking for their next IT ServiceDeskTeamLead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server … ITIL (V3,V4) Desirable: +2 years’ ServiceDeskLead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles e.g. AD DS, DHCP, DNS UniFi Wifi Systems This role is perfect for someone with a strong technical skillset looking … to take the next step into a management role or an experienced teamlead looking for a fresh challenge! Salary: £32,000 - £38,000 D.O.E + Bonus Benefits: Birthday off as Holiday! Casual Dress On-Site Parking 20 Days Holiday + Bank Holidays Even if you don't more »
