1 to 1 of 1 Permanent Virtual Team Management Jobs in the South West

from our Rollestone office near Salisbury. This is a permanent position. The Remote Resolution Centre (RRC) Delivery Lead role is a home-based management position accountable to the UK Delivery Manager. Direct reports to the RRC Delivery Lead are RRC Technical Resolution Engineers. JOB PURPOSE The RRC Delivery … Lead is responsible for the day-to-day delivery of their Team to ensure Contract SLAs and KPIs are achieved. The RRC Delivery Lead provides leadership to their Team, encouraging engagement whilst promoting the Company Values. The RRC Delivery Lead has the responsibility of ensuring that … the RRC delivers the required service and provides line management for the home based RRC Technical Resolution Engineers (TREs) who are responsible for maintaining the Remote Resolution Centre output and driving service improvement within the function. MAIN ACTIVITIES AND TASKS Oversee delivery of the RCC to ensure that more »