prioritizing as required, and escalating necessary calls to third line, to ultimately oversee the successful and expedient resolution of all calls. The Onsite Desktop Support Engineer will have excellent interpersonalskills and an organized approach, with the ability to adapt and respond to ad-hoc queries in a timely manner. Y o u will be based in St Ives … 2nd Line roles, or SLA-driven service desks Strong troubleshooting skills with knowledge of Windows OS, Active Directory, Office 365, and tools like Intune, CrowdStrike, or SCCM Excellent communication and customer service skills, with the ability to build strong user relationships Bachelor's degree in IT or related field preferred; fluent in English with French as a plus More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
be doing? You will have at least 5 years of experience in technical solution design or consultancy, working with SME or larger customers. You will possess strong presentation and interpersonalskills, able to influence internal stakeholders and customers effectively. A self-starter with a can-do attitude, youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar More ❯
You What s required for the Sales Executive role: Strong outbound telephone sales experience, including prospecting/cold calling. Previous Face to Face sales experience Excellent written and verbal communication skills. Confident, professional, and able to engage with clients at all levels. Superb attention to detail and highly organised. Own transport is essential due to the location. What s On More ❯
/year We’re looking for an ambitious Service Desk Engineer with MSP experience to join a growing team. This is a great opportunity to build on your technical skills, gain Microsoft certifications, and progress your career in a supportive, forward-thinking environment. What you’ll bring: Experience working within a Managed Service Provider … MSP) or fast-paced IT service desk Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Good grasp of Windows OS support and basic networking (DNS, DHCP, VPN) Excellent communication and customer service skills Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools More ❯
St Ives, England, United Kingdom Hybrid/Remote Options
Cloud People
/year We’re looking for an ambitious Service Desk Engineer with MSP experience to join a growing team. This is a great opportunity to build on your technical skills, gain Microsoft certifications, and progress your career in a supportive, forward-thinking environment. What you’ll bring: Experience working within a Managed Service Provider … MSP) or fast-paced IT service desk Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Good grasp of Windows OS support and basic networking (DNS, DHCP, VPN) Excellent communication and customer service skills Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools More ❯